Senior Digital Project Manager
• Understand the strategy and ideas for a project to facilitate the organization of those concepts into a clear framework throughout the project life cycle• Develop clear and detailed project timelines, dependencies, milestones and tasks for concurrent projects• Ensure requirements are synchronized within capabilities for given resources and roles are defined for each stakeholder• Translate and communicate data into actionable items• Monitor the day-to-day internal management of projects from initiation through implementation and deployment• Consistently demonstrate active problem resolution in order to ensure smooth project process and resolve schedule conflicts• Lead effective client calls and internal meetings complete with agendas and documented next steps/key decisions• Verify change orders are completed for unapproved work. Manage all project financials• Collaborate with discipline leads, account and project management to support development of scope of work based on functional and business requirements• Actively engage the Account Team regarding deliverables and timing expectations to support a balanced workload for the agency• Communicate status of project to the team and client on a regular basis. Ensure alignment for internal and external stakeholders• Provide leadership to the account team in a matrix environment including conflict resolution and problem solving• Communicate obstacles and process improvement opportunities with key business partners• Serve as the primary contact for basic PM systems support needs• Ensure adherence to SOPs• Lead the internal PMO task force while establishing areas of focus, scheduling check-in meetings and reporting on progress to Business Operations leadership. Effectively lead system implementations at the local level, partnering with Business Operations to develop training materials• Collaborate on the creation of timelines and project plans for Business Operations roadmap, serving as lead PM
