- Meet with the creative, marketing, and design teams to ideate and define content goals- Research content and consumer trends to ensure that content is relevant and appealing- Develop content strategies to effectively reach the desired target audience and marketing goals- Create content for a variety of platforms including blogs, websites, and social media.- Proofread and edit content before publishing- Ensure that SEO and SMO strategies are effectively implemented- Manage content calendars and ensure that the content remains consistent across all platforms- Coordinate with the marketing, design, and writing teams to ensure the timely delivery of assignments- Track consumer and content analytics and generating reports and presentations- Keep up to date with content trends, consumer preferences, and advancements in technology

- Worked with leadership to refine social media strategy and best practices- Assisted in managing social media channels (Facebook, Twitter, Instagram) and editorial calendar to ensure content is timely, relevant, and engaging- Prepared weekly updates and reports to track growth and success rates of campaigns- Kept up to date and informed on new social media trends and adapt accordingly- Ensured proper messaging is being executed online- Identified leaders and influencers (internal/external) and engage them in brand activities- Assisted with website copywriting, proofing, and updating as needed

- Employed interpersonal skills with an outgoing and friendly demeanor. Warmly interacted with new and returning customers and developed relationships resulting in customer loyalty- Promoted rotating specials and regularly up-sell to customers. Memorized over 80 menu items to give customized recommendations to guests- Listened and effectively communicated to customers and successfully resolved conflicts- Utilized time management skills and ability to work under pressure

- Designed graphics for clients’ promotional campaigns using Adobe Photoshop, Adobe Illustrator, and Canva- Researched current trends and developed monthly content calendars to schedule social media postings for clients- Shadowed weekly team meetings and observed marketing executives to grow professional experience