Consulting Services:- IT- Copywriting- Content Writing- Conversation Design- Fiction Writing- UX Writing- Screenwriting- Storytelling

Voluntary work to help Stowarzyszenie Dwie Kreski

Analyst in the Department of New Technologies and Development, AI Beaureau- working on the core project (NDA)- propagating AI across Bank Pekao by regular internal communications - biweekly articles about AI in everyday life, or useful apps for education, productivity, sports, etc.

#BabcinePorady and #ZawodyPrzyszlosci -2 Series of 11 stories for children. "Zawody Przyszłości" - "Jobs of the future" are explaining children the newest jobs that have emerged in last decades or even in the last few months. The same main hero - Peter - learn from his colleagues and adults about things that he can do when he grows up."Babcine Porady" - "Grandma Advices" are teaching communication skills, control over feelings, and assertiveness. The main hero, Peter encounters many… Show more #BabcinePorady and #ZawodyPrzyszlosci -2 Series of 11 stories for children. "Zawody Przyszłości" - "Jobs of the future" are explaining children the newest jobs that have emerged in last decades or even in the last few months. The same main hero - Peter - learn from his colleagues and adults about things that he can do when he grows up."Babcine Porady" - "Grandma Advices" are teaching communication skills, control over feelings, and assertiveness. The main hero, Peter encounters many uncomfortable situations in his private and school live. Luckily, his wise grandmother understands that the reason of misunderstanding or quarrels are often due to the lack of communication skills and proper attitude. She not only explains the reasons but teaches how to behave in the future. The publications are planned from September 2021 till August 2023. Show less

Working remotely for the Global Marketing Departement of Hewlett Packard Enterprise Global Business Center in Wrocław. Designing chatbot conversational flows, mainly in English. Experience with localization in multiple languages. Collaboration in the international environment in virtual and matrix project teams. Experienced with Drift enterprise version. Testing solutions, creating copy, troubleshooting.

Worked on self-development and realizing passions - while not having 10 hours a day taken by commuting and office job. In the meantime:- freelance copywriting and technical writing mainly for IT companies. Wrote several success stories/case studies, webpages content, manual (voicebot), slogans, ghostwriting texts. Example companies I had cooperated with: LiveSession, InteliWISE, Finderstand, etc. - learned about Conversational Design, UX Design & User Experience Writing on LinkedIn… Show more Worked on self-development and realizing passions - while not having 10 hours a day taken by commuting and office job. In the meantime:- freelance copywriting and technical writing mainly for IT companies. Wrote several success stories/case studies, webpages content, manual (voicebot), slogans, ghostwriting texts. Example companies I had cooperated with: LiveSession, InteliWISE, Finderstand, etc. - learned about Conversational Design, UX Design & User Experience Writing on LinkedIn Learning and Oreilly.com- finished one-year screenwriting course and written full movie script- finished one-year Assertiveness course- was singing in the choir- was volunteering - teaching English to a teenage girl; teaching computing a person of age 70+- keep helping writing CV and CL to people in need- creative writing (published a fairy-tale on audioteka.com platform)- finished the "Crown Finance" course for money management- finishe the course "How to prevent burnout and how to cope with it?"- cherished the happiness of my marriage- learned Portuguese- worked on spiritual growth Show less

Cliente: Procter & GambleCARGO: Especialista em Cupons de MatériaEstabelecendo o fluxo do processo de cupons em e-mails.Aconselhamento sobre o uso de cupons em e-mails.CARGO: Gerente de Nível de Serviço na Área de Consumidor responsável pelo E-mail Marketing na EMEA e NALA.- Gerenciamento de Incidentes e Problemas- Gerenciamento de fornecedores- Relatando e resolvendo problemas com a entrega- Criação e propriedade de processo de Cupom em Emails… Show more Cliente: Procter & GambleCARGO: Especialista em Cupons de MatériaEstabelecendo o fluxo do processo de cupons em e-mails.Aconselhamento sobre o uso de cupons em e-mails.CARGO: Gerente de Nível de Serviço na Área de Consumidor responsável pelo E-mail Marketing na EMEA e NALA.- Gerenciamento de Incidentes e Problemas- Gerenciamento de fornecedores- Relatando e resolvendo problemas com a entrega- Criação e propriedade de processo de Cupom em Emails c- Investigação de problemas de entregabilidadeCARGO: Gerenciamento de Mudanças Horizontais para a Área do Consumidor- Proprietário do processo de Gerenciamento de Mudanças Horizontais para o Consumidor- Ajudar os proprietários de diferentes plataformas de consumo a obterem aprovações para mudanças entre plataformas dos proprietários das plataformasTraduzido com a versão gratuita do tradutor - www.DeepL.com/Translator Show less

Additional Volunteer Activity, on top of the duties, in North & Central & Eastern Europe Employee Engagement program as Coordinator of Team of more than 20 Employee Engagement Ambassadors in DXC Technology Poland spread at different locations: eg Warsaw, Wroclaw, Łódź, Elbląg, etc. that organize events and other activities for more than 3000 employees in whole country.

Account: GLOBAL FMCG CompanyROLE: Service Level Manager in Consumer Area responsible for Email Marketing in EMEA and NALA.• Incident, Problem management• Vendor Management• Delivery & Deliverability issues reporting, investigating• Coupon in Emails process creation and ownership• Deliverability Issues Investigation

Account: GLOBAL FMCG company• Responsibility for processes and people compliance on Account• 2-day onboarding sessions organized quarterly for newcomers• Ensuring time tracking compliance of employees• Supplemental billing procedures for Staff Aug types of projects• Demand management in PPMC tool• Building relationships between customer and employees: organizing trip to client factory; account headcount verification;• Staff Aug Staffing SPOC for client Delivery Team… Show more Account: GLOBAL FMCG company• Responsibility for processes and people compliance on Account• 2-day onboarding sessions organized quarterly for newcomers• Ensuring time tracking compliance of employees• Supplemental billing procedures for Staff Aug types of projects• Demand management in PPMC tool• Building relationships between customer and employees: organizing trip to client factory; account headcount verification;• Staff Aug Staffing SPOC for client Delivery Team in Warsaw: replying to new requests, ensuring that the engagements are in place by monitoring time tracking regularly; monitoring billing disputes and ensuring they are handled in a timely manner;• data security for Client Delivery in Warsaw (accounts termination, tokens collection etc.);• monitoring time tracking on Client Account and ensuring compliance;• monthly standby/overtime report for Acc Mgmt. practice;• maintaining Client Delivery PDL, SP and Practice Org Chart and PDLs;• assisting in other ad hoc requests and queries from the Client Account Mgmt. practice and Client Delivery team in Warsaw;• supporting account management team with additional tasks as needed. Show less

Account / Customer: Global FMCG Company• Responsibility for processes and people compliance on Account• 2-day onboarding sessions organized quarterly for newcomers• Ensuring time tracking compliance of employees• Supplemental billing procedures for Staff Aug types of projects• Demand management in PPMC tool• Building relationships between customer and employees: organizing trip to Customer factory, creation of newsletter together between Customer and HPE• Program… Show more Account / Customer: Global FMCG Company• Responsibility for processes and people compliance on Account• 2-day onboarding sessions organized quarterly for newcomers• Ensuring time tracking compliance of employees• Supplemental billing procedures for Staff Aug types of projects• Demand management in PPMC tool• Building relationships between customer and employees: organizing trip to Customer factory, creation of newsletter together between Customer and HPE• Program manager of Automation Program in BCS• Reporting status of key projects in BCSADDITIONAL ACTIVITY:• Team member of Organizational Team for TEDxHewlettPackardWarsaw event Show less

• Internal Communication specialist for Global Delivery Application Services Department in EMEA comprising 2500 employees• Content Management and Content Strategy. Accountability for EMEA Today blog and newsletters. Encouraging SPOC from other countries to edit local newsletters, encouraging Polish employees to provide content, Writing articles , publishing on the blog• Updating intranet website, ensuring content is up to date – following up with SME• Employee Engagement :… Show more • Internal Communication specialist for Global Delivery Application Services Department in EMEA comprising 2500 employees• Content Management and Content Strategy. Accountability for EMEA Today blog and newsletters. Encouraging SPOC from other countries to edit local newsletters, encouraging Polish employees to provide content, Writing articles , publishing on the blog• Updating intranet website, ensuring content is up to date – following up with SME• Employee Engagement : Recognition process• Drafting communication for GDAS Poland Manager• Organization of webcasts• Organization of informative campaigns in multiple communication channels.• Organization of contests for employees• Quarterly edition of business Intelligence Report• Responsibility for Operational Communications• Accountability in EMEA plus ownership in Poland of organizing photo session for offices. Show less

• Internal Communication specialist for Best Shore Application Services Department for Poland (500 employees)• Content Management and Content Strategy for Poland Newsletter• Working on different global actions and employee engagement initiatives• Drafting communications for Poland Manager• Organization of contests for employees• Publishing local articles on EMEA Today blog• Writing texts for leaflets and internet sites• Writing articles to HAPOWO – internal HP… Show more • Internal Communication specialist for Best Shore Application Services Department for Poland (500 employees)• Content Management and Content Strategy for Poland Newsletter• Working on different global actions and employee engagement initiatives• Drafting communications for Poland Manager• Organization of contests for employees• Publishing local articles on EMEA Today blog• Writing texts for leaflets and internet sites• Writing articles to HAPOWO – internal HP magazine, writing or collecting articles for HP Business Journal Show less

Account: Global FMCG CompanyROLE: Tester & Coordinator for Inventory application• Creation of test cases for SAP BW Inventory application• Tracking test cases in Mercury tool• Creating the plan • Coordinating the work with collegues in Manila• Fixing or following up the issues occurring during test casesROLE: Change Manager for Inventory Application• Developing the changes in for SAP BW Inventory Application• Managing the change management processes for… Show more Account: Global FMCG CompanyROLE: Tester & Coordinator for Inventory application• Creation of test cases for SAP BW Inventory application• Tracking test cases in Mercury tool• Creating the plan • Coordinating the work with collegues in Manila• Fixing or following up the issues occurring during test casesROLE: Change Manager for Inventory Application• Developing the changes in for SAP BW Inventory Application• Managing the change management processes for changes developed by me and by other coworkers Show less

Account: Global FMCG CompanyROLE: Global Shared Master Data owner• Responsibility for the loads of Global Shared Master Data• Second level support for data loads• Creation of process chains for the loads• Delivery of the training about process chains& Handing over for Manila Service Management Team• Development of changes for Shared Master data• Leading change management processes for the changes developed by me and other collegues• Coordination of changes… Show more Account: Global FMCG CompanyROLE: Global Shared Master Data owner• Responsibility for the loads of Global Shared Master Data• Second level support for data loads• Creation of process chains for the loads• Delivery of the training about process chains& Handing over for Manila Service Management Team• Development of changes for Shared Master data• Leading change management processes for the changes developed by me and other collegues• Coordination of changes between 24 applications (agreements, tests etc)• Problem management• Fixing issues related to Shared Master Data Show less

Account: Global FMCG Company• 24/7 third level support (incident management) for Oracle Express Cubes• Development of Oracle Express Cubes and Oracle Views• Delivery of the trainings about how to use WEB OSA Cubes for and users• Developing the changes and move through change management process• Small project management• Work in matrix organization in multinational team (cooperation with India, Philippines and USA

Account: Global FMCG company• 24/7 third level support (incident management) for Oracle Express Cubes• Development of Oracle Express Cubes and Oracle Views• Delivery of the trainings about how to use WEB OSA Cubes for and users• Developing the changes and move through change management process• Work in matrix organization in multinational team (cooperation with India, Philippines and USA)• Delivery of the description of the procedure and the training of how to… Show more Account: Global FMCG company• 24/7 third level support (incident management) for Oracle Express Cubes• Development of Oracle Express Cubes and Oracle Views• Delivery of the trainings about how to use WEB OSA Cubes for and users• Developing the changes and move through change management process• Work in matrix organization in multinational team (cooperation with India, Philippines and USA)• Delivery of the description of the procedure and the training of how to migrate the cubes between environments Show less

Account: Global FMCG AccountOracle Express cubes development, 3rd lvl support (24/7), multinational cooperation.

Writing Articles about job finding or communications in IT. Topics and content for Semestr magazine were invented and proposed by me. Articles were supposed to promote my book: "Praca dla Absolwenta." Topics for Computerworld were created together with work colleagues.

On demand work - Direct fundraising mails for NGO organizations, website news for NGO organization.

Temporary or voluntary work for: 2009 Stowarzyszenie Przyjaciół Dzieci Słońca 2007-2009, 2004-2005 www.misja-kamerun.pl - 2007 Puzzlomatic 2007.02 Bfresh Poland 2005.07 Aprobat 2004.07 APN Promise 2004.07 Agencja Reklamowa Totem 2002.08, 2003.08 Agencja Reklamowa Q7 2002.07 Społeczne L.O. in Żyrardów 2000.08-2001.10 Codes)Writing: articles, leaflets, fundraising mailings, website content, scenarios, texts on packaging,

Oracle Express cubes development, 3rd lvl support (24/7), multinational cooperation.

As a teenager and a student -> temporary job in family company during afternoons or vacations: customer service, selling products, marketing