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Anna Hellberg Email & Phone Number
Senior Business Architect
at
Materna Nordics
1 work email found
@materna.se
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Business Architect
Location
Greater Stockholm Metropolitan Area, Sweden, Sweden
Company size
Who is Anna Hellberg? Overview
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Quick answer
Anna Hellberg is listed as Senior Business Architect at Materna Nordics, a company with 19 employees, based in Greater Stockholm Metropolitan Area, Sweden, Sweden. AeroLeads shows a work email signal at materna.se and a matched LinkedIn profile for Anna Hellberg.
Anna Hellberg previously worked as Verksamhetsarkitekt at Materna Sverige and Senior Project Manager at Nordic Choice Hotels. Anna Hellberg holds Course from Luleå Tekniska Universitet.
Company email context
Email format at Materna Nordics
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{first}.{last}@materna.se
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Profile bio
About Anna Hellberg
Dedicated business architect, change leader and project manager with deep knowledge, particularly in Customer Experience, Customer Success and Customer Support taking on the people, processes and quality at different companies and at customer level.For me, the customer and the customers customer are always in focus. I see customer support as the company's most important client meeting.It delivers Customer Experience and Customer Success, not only product support. The most important asset is the personnel, providing them with the best conditions to help the customer.I help to resolve any knots, create a collaborative climate and communication across the organization, give energy, teach about continual improvements in a long-term prospective.I have successfully trained, supported and driven improvements through, among other things, workshops, lean games and continuous improvements. Everything with the customer in focus.☛ My key personal strengths:Positive, enthusiastic, a good judge of character and goal and solution oriented. Seeing people and getting their trust. Getting people and organizations to collaborate. Keeping cool during stress.The ability to see the whole business from a broader perspective. Understand how internal and external businesses affect each other, from customer to specialist groupings in the organization. Finding the knots and resolving them.I am driven by coaching others to achieve things they did not know they could. Making them and the company prosperous at the same time. Making changes and improvements understandable, sustainable and happen.☛ Specialties:Customer Experience - Service strategy, customer success & satisfactionValue Benefit Impact analysis - Getting more out of what has already been invested inLean - Continual Improvement, reduce waste & automation of repetitive workTask-force facilitation - Problem managementChange management - Organizational changesLeadership and ManagementOutsourcing/insourcingProject Manager - PPSProcesses, Quality & ITIL
Listed skills include Itil, Change Management, Outsourcing, It Management, and 35 others.
Current workplace
Anna Hellberg's current company
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Materna Nordics
11 roles
Anna Hellberg work experience
A career timeline built from the work history available for this profile.
Verksamhetsarkitekt
Current
Jan 2020 - Present
Senior Project Manager
Apr 2018 - Nov 2019
Senior Management Consultant
- Senior Business Consultant at Bonnier Solutions 2017- 2018Project manager for new CMS - requirement specification, evaluation and procurementSenior Business Consultant at Telia Company AB Aug 2016 - April 2017Project.
- Implementation of new ticket handling system -Requirements development and specification-Evaluation and procurement-Implementation and handover -ITIL implementation (incident/Problem/Change)-Education-Assurance of.
- Project manager for projects when moving from Novell to O365
- Process mappingReview of all support flows within IT-department. Process Mapping and bring forward proposals for the best possible optimized support flows. This has been done with, among other things, the help of value.
Aug 2014 - Apr 2018
Senior Business Consultant
Anna Hellberg Consulting Ab
Management consulting focused on improved business quality and efficiency, resulting in increased employee and customer satisfaction.- Business Development, Lean, Change Management, Process, Quality and Project Management. In-depth skills and years of experience of the IT business and assignments for Municipalities, County councils and retail, matched with.
Jun 2014 - Apr 2018
Manager
Manager 2013 - 2014Manager Business Development and Sales support with responsibility for Quality issues and a Change agent. Mentor to manager at Coop during her management training - 2013-2014 (volunteer)"Attended Good Managers in autumn 2013 and spring 2014. Anna Hellberg was my mentor throughout the course of education. She was a great help with both.
Feb 2007 - Jun 2014
It-Operations Manager
Ab Ångpanneföreningen
Responsible for Service Desk consolidation where the internal small IT-departments was built to make one unified support, still to be given at different locations. Implemented ticket handling system and CTI solution. Was appointed head of operations some years later. Responsible for the purchases of mobile phones for the company deciding what standard.
Aug 2003 - Jan 2007
Head Of Customer Center
Optiroc
Feb 2002 - Aug 2003
Senior Consultant
Solveit
- Consultant – Project manager for an outsourcing of IT-Helpdesk. For a larger customer. Working closely with customer´s management and the LT for IT-Helpdesk.
- Consultant –Manager for IT-operators
Feb 2001 - Feb 2002
Helpdesk Manager
- Build Helpdesk from 10 to about 50 people while centralizing the support to one large site of Ericson Stockholm (North) instead of many small within Ericson.
- Implemented routines for service delivery
Apr 1997 - Feb 2000
System Specialist
First Line Support, Support Specialist, Consultant, Team Leader.* Support specialist VMS and mail.* Consultant running projects such as upgrade of large sites mail and OS and analysis of all customers helpdesks to find the best way to run them. Included both systems and people.
Dec 1989 - Apr 1997
Team & coworkers
Colleagues at Materna Nordics
Other employees you can reach at materna.se. View company contacts for 19 employees →
TL
Tuija Laine
Colleague at Materna Nordics
Greater Stockholm Metropolitan Area, Sweden
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MH
Magnus Hellström
Colleague at Materna Nordics
Stockholm, Stockholm County, Sweden, Sweden
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TA
Thobias Arnesson
Colleague at Materna Nordics
Stockholm County, Sweden, Sweden
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HT
Hans Tideborg
Colleague at Materna Nordics
Greater Stockholm Metropolitan Area, Sweden
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KB
Kjell Brodd
Colleague at Materna Nordics
Vimmerby, Kalmar County, Sweden, Sweden
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HY
Hofsip Youssef
Colleague at Materna Nordics
Linköping, Östergötland County, Sweden, Sweden
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MW
Marcus Wolf
Colleague at Materna Nordics
Täby, Stockholm County, Sweden, Sweden
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Tuija Laine
Colleague at Materna Nordics
Greater Stockholm Metropolitan Area, Sweden
View →
MH
Magnus Hellström
Colleague at Materna Nordics
Stockholm, Stockholm County, Sweden, Sweden
View →
TA
Thobias Arnesson
Colleague at Materna Nordics
Stockholm County, Sweden, Sweden
View →
HT
Hans Tideborg
Colleague at Materna Nordics
Greater Stockholm Metropolitan Area, Sweden
View →
KB
Kjell Brodd
Colleague at Materna Nordics
Vimmerby, Kalmar County, Sweden, Sweden
View →
HY
Hofsip Youssef
Colleague at Materna Nordics
Linköping, Östergötland County, Sweden, Sweden
View →
MW
Marcus Wolf
Colleague at Materna Nordics
Täby, Stockholm County, Sweden, Sweden
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7 education records
Anna Hellberg education
Course
Education record
Education record
Education record
Education record
International School Bangkok
Education record
Education record
Lundsberg
FAQ
Frequently asked questions about Anna Hellberg
Quick answers generated from the profile data available on this page.
What company does Anna Hellberg work for?
Anna Hellberg works for Materna Nordics.
What is Anna Hellberg's role at Materna Nordics?
Anna Hellberg is listed as Senior Business Architect at Materna Nordics.
What is Anna Hellberg's email address?
AeroLeads has found 1 work email signal at @materna.se for Anna Hellberg at Materna Nordics.
Where is Anna Hellberg based?
Anna Hellberg is based in Greater Stockholm Metropolitan Area, Sweden, Sweden while working with Materna Nordics.
What companies has Anna Hellberg worked for?
Anna Hellberg has worked for Materna Nordics, Materna Sverige, Nordic Choice Hotels, Kvadrat Management Ab, and Anna Hellberg Consulting Ab.
Who are Anna Hellberg's colleagues at Materna Nordics?
Anna Hellberg's colleagues at Materna Nordics include Tuija Laine, Magnus Hellström, Thobias Arnesson, Hans Tideborg, and Kjell Brodd.
How can I contact Anna Hellberg?
You can use AeroLeads to view verified contact signals for Anna Hellberg at Materna Nordics, including work email, phone, and LinkedIn data when available.
What schools did Anna Hellberg attend?
Anna Hellberg holds Course from Luleå Tekniska Universitet.
What skills is Anna Hellberg known for?
Anna Hellberg is listed with skills including Itil, Change Management, Outsourcing, It Management, Leadership, Coaching, Service Management, and Lean Thinking.
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