- Managed complex cross-functional projects for a major coffeehouse chain, aligning customer needs with business goals and driving project vision through data-driven decision-making.- Led offshore project teams of 18 professionals, ensuring timely delivery and adherence to budget constraints while navigating high technical complexity.- Support the successful implementation of autonomous coffee machines for a leading coffeehouse chain, managing the development to ensure seamless integration and operational efficiency.- Managed a production support team, ensuring 11x7 operational coverage to maintain service continuity and minimize downtime.- Optimized team performance by leading scrum masters to gather and analyze key metrics such as velocity, throughput, points per story, cycle times, and average time in each part of the value stream, driving continuous improvement.- Support all Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews, to ensure alignment and continuous improvement.- Mentored and coached team members to foster career development and address professional challenges.- Managed project budgets, processes, and staffing to optimize resource allocation and enhance efficiency.- Facilitated effective communication with stakeholders at all levels, providing clear project updates and insights.- Implemented Agile and Lean methodologies to streamline processes and improve overall project outcomes.- Managed and created roadmaps and timelines, considering dependencies and monitoring milestones.- Handle value engineering and scope management, negotiating project parameters to enhance value and meet client needs.- Prepare reports and facilitate sensitive communication with stakeholders at all levels, providing clear project updates and insights.- Identifying and monitoring risks and opportunities to address the action plans.

Team Leader / Scrum Master of international projectResponsibilities: - Measuring the team's performance for continuous improvement- Risk Management- Implementation/Customization of the process- Backlog Refinement meetings with the client- Scrum rituals- People's career development- Impediments resolution- Due dates negotiation- Requirement gathering and functional detailing- Onboarding new team members- Communication with several management levels

At Framework, my primary responsibility was identifying and prioritizing new business opportunities for customers from different markets, like the automotive and healthcare industry.I also saw the opportunity to perform a strategic role in the digital transformation of one of our customers, introducing agile methodologies and promoting Design Thinking sessions.Other Responsibilities: - Scrum rituals- Implementation/Customization of the process- Daily and Backlog Refinement meetings with the client- Impediments resolution- Due dates negotiation- Requirement gathering and functional grooming.

Primary responsibility:- Understand the client's business- Translate the requirements to the development and quality team- Provide reports to stakeholders during the project implementation- Prototyped elaboration of use case and user stories- Analysis of functional and non-functional requirements- Business process modeling

- Supported the team by running software testing using tools such as Microsoft Test Manager and Team Foundation Server, ensuring the quality of all our deliveries for government projects- Created test case specifications, usability, and performance tests and analyzed business requirements.

- Assisted and supported the company's users on operational issues and/or networks.