Anna Mack Email & Phone Number

Colorado Springs, Colorado, United States

- Led the educational reform project, developing educational materials, standards, and a framework for instructor continuing education.- Implemented a Learning Management System (LMS) to support online course development. - Managed the content creation of new coursework and development of courses in the LMS. - Oversaw instructor compliance regarding educational and organizational certification requirements. - Coordinated educational webinars targeting specific audiences within the membership to enhance engagement. - Redesigned event applications and processes for improved transparency for event organizers and streamlined tracking for staff. - Collaborated with staff to redesign the organization’s website, enhancing usability and accessibility for members. - Managed membership operations, focusing on initiatives to increase member retention and satisfaction.

Colorado Springs, Colorado, United States

- Transitioned the membership process to an electronic format, significantly improving efficiency and accuracy for members and staff. - Redesigned the digital membership card to highlight national and international ratings, providing members with proof of flying ability for access to flying sites. - Increased the frequency of member newsletters to ensure timely communication regarding important information and policy changes. - Administered membership processes including member ratings and instructor certifications. - Oversaw quarterly magazine advertisement processes, vendor contracts, and billing cycles. - Updated website content, member forms, and supporting documentation to ensure accuracy and relevancy. - Provided customer support to the membership base, troubleshooting issues within the member portal.

- Promoted from assistant to head coach in 2017 for T&F and 2018 for XC. Resigned as Head XC Coach in August 2022 but maintained the assistant coaching role.- Designed and implemented seasonal training programs for multiple event groups.- Oversaw team logistics and competition schedules. - Maintained effective communication with athletes and parents.- Introduced the SportsYou team management app to the athletic department, enhancing coordination and communication for all teams. - Oversaw program fundraising and budget management for each program.- Planned and coached a summer strength and conditioning camp for all student-athletes.- Established a mileage club program to increase athlete involvement during the cross-country off-season, fostering continuous development and engagement.

Manitou Springs, Colorado

- Developed comprehensive curricula for the yoga and dance programs, incorporating diverse techniques and practices to enhance student learning.- Integrated an Advanced Yoga class into the course catalog to provide in-depth knowledge for those interested in becoming teachers post-graduation. - Managed coursework and student communication through Canvas and PowerSchool LMS, ensuring streamlined access to educational resources.- Utilized distance learning tools and Google Education Suite to maintain student engagement and learning continuity during at-home periods.

Colorado Springs, Colorado Area

- Created teacher training program curriculum and facilitated in-person and online classroom sessions. - Developed and designed the teacher training program manual and integrated curriculum into Google Classroom.- Recruited students for training sessions and managed the sales life cycle of leads.- Produced course schedules and managed enrollments through MindBody Online.- Resolved student and studio issues in MindBody Online.- Managed program financials and monthly payroll.- Created and distributed program and studio communications via Constant Contact.- Organized and marketed the annual summer Yoga in the Park series and studio client challenges.

Colorado Springs, Co

Colorado Springs, Colorado Area

- Managed qualification criteria, contracts, elite athlete health insurance, domestic and international event logistics - Developed and managed a $500,000 program budget - Implemented EDGE10 and AMP Sport team management software to improve efficiency, oversight and communication - Coordinated the anti-doping program with USADA and ensured compliance with all rules

Colorado Springs, Colorado Area

- Managed logistics, teams, budgets and vendors for all projects within the Operations department - Lead the redesign of the athlete online portal in order to enhance user experience and compliance - Spearheaded the paperless initiative to increase efficiency and accuracy in the sample collection process - Created and implemented an organizational procurement policy - Responsible for managing the organization's Quality Management System

Colorado Springs, Colorado Area

- Managed a department of six coordinators and ensured compliance of 3,000 athletes with anti-doping policies - Developed and maintained the yearly Test Distribution Plan for all Olympic, Paraylympic and PanAm sports - Managed a $300,000 departmental budget - Worked directly with HBO for the production of Real Sports with Bryant Gumbel

Colorado Springs, Colorado Area

- Developed strategic testing plans for athletes within a specific group of sports - Created and implemented a travel policy for staff, lowering the cost of travel for the organization - Acted as a point of contact for athletes and NGBs to provide guidance on anti-doping protocols

Colorado Springs, Colorado Area

- Coordinated competition and travel logistics for athletes- Produced the CrossCourt publication and edited the intern manual- Managed the membership application process- Provided administrative support to the office staff

Binghamton, Ny

- Administered a high performance camp for junior high and high school athletes- Implemented strength and conditioning training programs for Division 1 collegiate athletes

M.S., Sport Management

Activities and Societies: Sport Management Club

B.S, Exercise Science

Activities and Societies: Track & Field; Student Athlete Advisory Committee