• Oversaw Salesforce CPQ development team responsible for bringing multiple Cox Automotive Brands onto single Salesforce CPQ instance to ensure the Sales team could sell a suite of product offerings with a single quote• Prioritized backlog of defects & enhancements by working with stakeholders to address top priority items while managing competing requirements for new functionality • Led Backlog Refinement and other Agile / SAFe ceremonies to ensure the development team was clear on requirements and worked closely with UX Group to ensure any Mock-ups were completed where necessary• Researched & defined features while working with cross-functional teams to ensure agreement on approach and proposed solution• Completed Sprint Reviews & Demos to Stakeholders and Sales Leadership to provide awareness of defect resolution and enhanced functionality• Partnered closely with Go-To-Market team on communications that would be sent to impacted users • Led development initiative to increase revenue by over 350k per month for advertising listings

• Responsible for feature prioritization and backlog management for two teams within delivery stream and managed development efforts to ensure deadlines for beta & pilot phases were delivered on time• Worked closely with cross-functional teams and stakeholders to determine roadmap and document dependencies prior to development for new Customer Experience Management product• Broke down high level epics into features and user stories and led story mapping sessions to ensure requirements were well-defined and agreed upon by product and engineering• Partnered with Engineering & Architecture to ensure product scalability for future roadmap needs• Managed integrations with several Cox Automotive products to ensure data was consistent across applications and the functionality of new tool would meet customer needs

• Deployed award-winning, company-wide (44k employees) Intranet application developed in SharePoint integrated with internal applications and various external cloud-based vendor applications while tracking employee engagement in Google Analytics • Responsible for creating all mockups and working prototypes in Figma to present requirements to stakeholders and development team. • Lead requirement elicitation meetings and interviews and collaborated with stakeholders to understand business problem statements and convert them into manageable user stories • Acted as a liaison between marketing and development teams to refine the product and incorporate features based on stakeholder demands • Led enterprise-wide transition from internal Customer Data Management to Oracle Cloud Customer Data Management for application within given timeline • Led data transfer integration to bring contractual terms for 45k customers from vendor into data warehouse using APIs to enhance reporting on customer renewals

• Worked closely with vendor to implement new SaaS contract management system, and coordinated with various NCR teams/systems to bring 200K historical contracts into the new system • Partnered with sales and vendor to enhance the Salesforce integration to make contractual data more easily accessible and usable to sales users