Anna Pirogova Email and Phone Number
I possess 20 years of Operational Excellence in Risk function and General Administrative function in Retail, Property and Restaurant industries. My solution-based approach, focus on business goals and proactivity enabled me to be headhunted from McDonalds to IKEA and further - to grow quickly and gain responsibility for the whole Country Risks and Compliance, Safety and Security.
Ingka Investments
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Head Of Operational Risk ManagementIngka Investments Feb 2023 - PresentMoscow, Moscow City, Russia• Served as Risk Advisor and Key Point of Contact for Strategic Enterprise Risk Management:- responsible for Business Risk & Compliance general reporting and mitigation plans for country top 10 risks - established and maintained operational frameworks regarding risk in all business units- led the development of operational quality assurance program for all Ingka business units- led risk assessmenet and mapping for new business concepts at cross-functional level- carried responsibility for the Risk & Security team including capability, competence and tools needed in digital business environment• Developed and managed Local Steering Document to adopt local policies into global INGKA agenda:- developed overall Steering Document ensuring compliance with local laws and regulatory requirements- managed to integrate a system of internal control into the Steering Document for all INGKA companies (Retail organization, manufacturing, distribution center and logistics, commercial real estate, digital assets) including a set of common policies and standards. - managed Business Continuity Plan and ensured it’s up to date to meet the changing business needs• Established automation tools in line with Anti-Bribery and Anti-Corruption policies. > During 4 crisis years (2020 – 2023) carried high-level responsibility for risk mapping, risk assessment, internal control and full legal compliance of $2.7Bln business of INGKA Russia, including control over 14 Shopping Centers, 25 Retail Units, and Distribution Center> Restructured Risk& Compliance department for 14 Stores of IKEA Russia implementing comprehensive risk management frameworks> Initiated 2 automated systems in line with Anti-Bribery framework that led to released 100+ hrs of working time within Risks Department. -
Country Safety And Security ManagerIngka Russia Jan 2020 - Feb 2023Moscow, Moscow City, Russia• Led Crisis Management process with focus on fraud prevention and assets protection- managed current splitting business (Retail&Mega), preparing necessary facilities & action for reopening scenario- Led Safety & Security process for the Retail Organization supporting active expansion of IKEA reaching stable level of S&S in-store close to 97%- led internal investigations performing in accordance with Ingka Group Rule, analyzed root cause, reduced fraud and minimized business loss and financial impact- developed BRC team competences in the internal investigation procedure• As Country Matrix Partner managed all S&S managers of all units:- defined required skills and competencies- trained and onboarded newcomers- ensured continuous professional development of employees in line with rapidly changing business needs• Developed the Theft & Fraud Prevention Framework, Fraud Risk assessment -
Retail: Country Safety And Security, Business Navigation And Operation.Ikea Oct 2011 - Jan 2020Mossow Region, Russia• Led Safety & Security process for the Retail Organization supporting active expansion of IKEA. Reached stable level of S&S in-store close to 97%- owned S&S processes in new projects of opening sales channels – Online and Meeting points- implemented and adopted local S&S standards to local regulations and global agenda of IKEA• Led the implementation and adaptation of global and developing the local S&S standards and procedures • Owned of the Emergency Response process and Crisis Management process (CMT), including development and implementation• Developed the Theft & Fraud Prevention Framework, Fraud Risk assessment(as a Business Navigator) • Overall responsibility for store operations, stores turnover and profitability -
Deputy Restaurant ManagerMcdonald'S Apr 2004 - Oct 2011Moscow City, Russia• National Competition Winner among 400+ McAuto by the number of cars served• Key Member of SOP system Introduction Team – outdoor order racks• Led opening of 3 restaurants• Managed 15 subordinates – middle managers
Anna Pirogova Education Details
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Moscow University Of CulturePr Manager
Frequently Asked Questions about Anna Pirogova
What company does Anna Pirogova work for?
Anna Pirogova works for Ingka Investments
What is Anna Pirogova's role at the current company?
Anna Pirogova's current role is Risk and Compliance | Internal Control | S&S | ex.INGKA and McDonalds | FERMA| IACA certified | Automation in Risks..
What schools did Anna Pirogova attend?
Anna Pirogova attended Moscow University Of Culture.
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Anna Pirogova
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