Anna Rand Email & Phone Number

• Serve as primary Compliance monitoring oversight point of contact for assigned businesses, responsible for ensuring the direction of their monitoring program is in line with procedural and operational requirements.
• Responsible for collaborating with Operational Risk Foundational Programs to implement a quality control program and maintain a high pass rate.
• Maintain nine policies and procedures related to Compliance Monitoring, including consultation with program stakeholders and leadership.
• Responsible for the review and challenge of business monitoring procedures which included testing procedures against the executed process, gap closure recommendations, and ensuring the document meets Enterprise.
• Created and published ongoing quarterly reporting to communicate gaps, findings, and Issues.
• Created review program to ensure compliance with all requirements throughout the lifecycle of monitoring, providing ongoing training on requirements and best practices.

• Assisted in policy and procedure creation and maintenance for Responsible Banking Compliance.
• Managed monthly reporting on Fair Lending related issues, providing oversight of all Fair Lending owned issues.
• Created reporting for Fair Lending Committee consumption, collaborating with leadership to ensure proper coverage.
• Assisted in monitoring of Fair Lending related Complaints.
• Assisted in regulatory change management processes, providing input on regulatory changes which may impact Fair Lending requirements.
• Served as a liaison between Fair Lending Governance and the Compliance Policy Office.

Des Moines, Iowa Area

• Assisted in the management of the Wealth and Investment Management (WIM) Policy Program.
• Facilitated Compliance policy review across each WIM line of business.
• Managed monthly Regulation W reporting for line of business, including providing reports to leadership for consumption.
• Assisted in leading Program Effectiveness Assessment cycle, including coordination of response, implementation, and sustainability artifacts, and providing guidance to Front Line Compliance teams.
• Assisted in the closure of 5 major action plans within WIM Compliance, with all completed in a timely manner and receiving passing remarks.
• Created and implemented systemic solutions for policy comment collection.

Des Moines

• Surveilled email correspondence for indication of Code of Ethics and Regulatory violations.
• Responsible for implementation of the General Data Protection Regulation of the European Union and the California Consumer Protection Act, including technology solutions.
• Managed quarterly reporting for affiliate offices.
• Created reports for senior leadership and presented reports for consumption.
• Managed implementation of new regulatory requirements throughout the project life cycle.
• Consulted on Request for Proposal documents, ensuring regulatory and company compliance in answers.

Performed comprehensive audits in accordance with mandated federal regulations during the beginning of the merchant relationship. Provided ongoing support to merchants enrolled in various retail services financing programs. Developed and maintained relationships with business partners and provided support to servicing teams. Responsible for developing.

Responsible for evaluation of bank records and comparison with fraud trends to detect and prevent fraudulent activity, careful and accurate analysis of financial records and processing of criminal activity.

Des Moines, IA

Oct 2011 – Mar 2013 Teller/Personal Banker Wells Fargo BankConsistently met and exceeded sales goals while achieving numerous awards for Service Excellence. Provided advice on responsible and practical financial products that mutually benefit the client and the bank. Worked closely with Personal Banking team to ensure that clients’ needs are continually.

Bachelor'S Degree, Political Science, Spanish

Activities and Societies: Alpha Phi Omega, Pi Beta Phi

Bachelor Of Arts, Political Science/Spanish