Rebecca Ayers Email & Phone Number

Raleigh, Nc, Us

Massachusetts, United States

Durham, North Carolina, United States

- Facilitates therapy groups including skills groups (including CBT and DBT), self-monitoring groups, and experiential activity groups which may include art activities, music, journaling, mindfulness, relaxation, and movement- Participates in therapeutic supported meals and snacks- Provides milieu support- Contributes to the creation and maintenance of a recovery-oriented therapeutic environment- Participates in client therapeutic outings- Meets with residents to provide support and provide in-the-moment skills coaching- Supports individualized treatment plans as developed by therapist and treatment team- Participates in treatment team, mini team, therapy team, and/or case consultation meetings- Participates in scheduled supervision meetings and seeks supervision when needed- Ability to engage, coach, monitor, and support residents as needed- Completes clinical documentation

Durham, North Carolina, United States

- Partnered with the multi-disciplinary team on care plan and treatment- Led as the day shift lead during assigned shifts- Led therapeutic groups for patients such as meal processing, coping ahead, guided skills, and reading and recovery groups- Assisted in resident admissions- Supported and assisted patients in and out of designated programming times- Provided support and meal coaching to patients during mealtimes and snacks- Supported patients during structured outings and recreation- Closely monitored patients to know where they were at all times, including 15-30 minute checks- Monitored and supported bathroom usage per client's treatment- Enforced appropriate policies with patients- Assisted patients in pass planning and pass processing- Reported observations and documented in charts- Assisted culinary staff with food preparation as needed

Darlington, South Carolina, United States

- Oversaw the day to day operations of the rehab department that held a maximum capacity of 22 patients.- Supervisor to the CNA's - providing feedback on performance, ensuring compliance, providing support, and setting household expectations.- Scheduled patient's outpatient appointments with physician's and surgeons to monitor patient's physical progress.- Served as a liaison between patients and families with our administrative staff.- Confidently handled conflict by acknowledging issues that patient's face while working to resolve the complaints.- Coordinated with the activities director to plan activities for patients.- Managed inventory and supplies on a weekly basis.- Collaborated with a multi-disciplinary team to create individualized care plans so that patients are treated, rehabilitated, and returned back to their community safely.

Florence, South Carolina, United States

- Processed insurance documents on behalf of financial institution clients.- Managed deadlines and met quality standards with accuracy and consistent attention to detail.- Processed documents in an accurate and timely manner to ensure proper insurance coverage for homeowners and client satisfaction goals.- Created appropriate updates to client database in order to meet regulatory obligations.- Efficiently made timely premium payments from established escrow accounts to ensure continuous coverage.- Coordinated with insurance agents and carriers to verify information, update status, and meet deadlines/requirements.- Built and maintained internal working relationships through teamwork in meeting company goals.

Florence, South Carolina, United States

- Oversaw the day-to-day store operations along with the store owner.- Proven ability to develop employees and hold staff accountable for performance.- Knowledge of visual standards and techniques.- Ability to implement and substitute within company guidelines.- Controlled workflow through successful planning and delegation.- Executed task directives within designated time frames.- Completed opening/closing procedures.- Adhered to loss prevention practices.- Maintained the store's organization, appearance, and cleanliness.- Managed store inventory and supplies.- Communicated successes/opportunities in key store areas.- Promoted ideas to improve standards and store practices.- Managed internal work conflict with staff.- Performed register transactions quickly and efficiently without error.

Florence, South Carolina, United States

- Promoted all aspects of the store including selling, pricing, and merchandising the store.- Supervised and coordinated with all staff through training and collaboration.- Promoted high levels of customer service by ensuring customers were assisted in an enthusiastic, timely, and knowledgeable manner.- Greeted customers immediately, determining their needs, and handling all transactions in a professional and enthusiastic manner.- Responsible for opening and closing the store on a timely basis and according to the schedule.- Orchestrated recommendations of products, maximizing sales and customer satisfaction by adding items to the close of the sale.- Priced and ticketed items appropriately based on pricing/buying guidelines.- Restocked store following merchandising plan.- Maintained store displays and followed store maintenance standards and procedures.- Developed proficiency in operating the point of sale system in the store for all sale transactions.

- Provided support to individuals that were actively seeking help for a crisis situation (suicidal ideation, depression, grief, etc.)- Developed treatment plans for individuals that were deemed high-risk that would allow them to reach out for professional help and/or cope with their current situation.- Effectively managed four-five individual sessions at once.- Confidently managed high-stress moments and delegated when needed.