•Conducts both leadership and employee trainings across multiple departments in one on one, small group and 100+ Group Settings in both virtual and in person environments.•Provides feedback to leaders and other business units to ensure optimal success in product pilots, rollouts and feature changes.•Collaborates across departments to deliver curated content that aligns with company vision.•Aids in troubleshooting and adoption of new tools and methodologies to achieve individual, team and enterprise goals.•Identifies opportunities for learning reinforcement and elevates existing programs.

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•Conducted both management and employee training across cross functional departments with one on one, small group and 100+ group settings: Coaching in Times of Change, Performance Management, Self-Evaluation, Strategic Selling, Leadership Development, etc. •Designed and executed consistent company wide sales processes and strategies across 11 markets with focus on solution selling, increased digital campaigns and decreased customer churn•Analyzed and re-built Sales Onboarding program and curriculum aligning with company initiatives to support increased revenue, productivity and engagement•Collaborated with Human Resources to update Performance Management Process, which eliminated ratings, rankings to promote a culture of performance and development dialogue•Used E-learning to promote learning organizations with online and blended learning through Degreed and Litmos, which included internally developed and externally curated content•Implemented evaluation tools and processes to measure impact and obtain feedback •Supported digital transformation through the Interactive Advertising Bureau (IAB) Digital Media Sales Certification and Certification Retake process by facilitating study groups, weekly companywide webinars and supplemental study aids •Launched the implementation of Microsoft Dynamics Customer Relationship Manager (CRM) for sales productivity, metrics and tracking

• Markets supported: Chicago Tribune, Baltimore Sun, Hartford Courant, South Florida Sun Sentinel, Orlando Sentinel, Daily Press, Morning Call, Los Angeles Times• Responsible for conducting the new hire onboarding program which included sales process, product knowledge and systems training• Designed sales and product curriculum and ongoing development sessions to enhance skills and continued development in order to increase revenue • Partnered with management to prioritize and plan for training initiatives to ensure consistency of expectations of sales performance throughout the division• Implemented best practices into curriculum • Facilitated both one-on-one feedback and group feedback sessions to evaluate performance in an effort to drive sales• Extensive knowledge of full suite of media products including Tribune Digital and Print Products, CareerBuilder, For Sale by Owner (FSBO) and Better Business Bureau (BBB)• Google AdWords Certified

•Performed demonstrations and trainings to display the impact of a variety of technology interfaces•SMART Technologies Certified Trainer•Presented and organized technology trainings in both small group and 100+ group settings•Assisted higher education personnel and corporate clients with implementing technology into daily curriculum •Partnered with account executives and clients to trouble shoot and solve all issues and requests•Managed daily tasks, scheduling and meeting deadlines, tracking solutions and training revenues•Spearheaded supplementary sales and training position •Created and distributed monthly digital publication and online forum for customers

•Conducted the five-week new hire training program for both inside and outside sales •Trained topics including policies and procedures, sales skills, correct paperwork fulfillment and time and territory management •Responsible for organizing new hire schedules and setup as well as updating and creating development materials•Worked closely with management in the account executives evaluation process to determine skill set and areas of need •Evaluated the progression of account executives, developing tailored goals and development area for individual account executives •Developed and facilitated advanced training seminars•Created and tracked sales development material through worksheets, templates and reporting

•Hired and trained 20+ sales and marketing representatives in the Phoenix, AZ market, grossing over $200,000 in sales•Organized and executed on-site promotional work and market research•Designed and implemented market blueprint to ensure territory was fully covered in order to increase sales profits for the client•Supervised the design and development of marketing material and inventory•Personally performed all financial and operational business responsibilities, including budgeting, planning, and payroll•Managed and trained Human Resources staff•Conducted all interviews for potential job candidates•Knowledge of Paychex and ACT programs•Spoke at multiple leadership conferences•Cydcor, ICL Owner

•Successfully completed management training program, learning all aspects of operating a fast-paced direct sales and marketing company in just over one year•Executed direct outside business to business sales, marketing, marketing research, sales forecasting, team management, interviewing and recruiting•Trained over 200 sales reps in sales, marketing, public speaking, account and team management•Consistently in top 10% of 30 sales reps (Cold calling, 100% commission)•Due to outstanding performance, earned opportunity to manage Phoenix, AZ market and to start up and own the company, Rich Marketing Concepts, Inc.