With almost 20 years of experience in Membership creation, strategy, management and marketing, across a broad range of D2C & digital memberships, E-learning platforms, lifestyle brands, retail businesses, large cultural events, and traditional membership organisations, I am best described as a Membership Specialist.In most cases I have been fortunate to be the originator of each of my roles - providing me with the opportunity to design and create Membership packages and Subscription models bespoke to that organisation's goals and specific audience demographic. Ever entrepreneurial, this includes founding my own (industry-first!) digital membership, The Virtual Manager, which provided thousands of independent artists with access to music industry knowledge, career guidance and a global community of their peers. In my opinion, Memberships provide more creativity and scope than any other business model, and can be carefully curated to suit any business, organisation, or solopreneurs needs. I am particularly passionate about continually personalising and improving the membership experience to build engaging, positive and inclusive communities. Here's what I can help you with:▪️Membership Creation, Strategy, Management & Development▪️Designing Membership Packages & Subscription Offers▪️Digital, D2C & E-Learning Memberships▪️Membership Growth & Retention▪️Membership Reward, Referral and Loyalty Programmes▪️Membership, Content & Email Marketing▪️Audience & Community Building▪️Community Management & Moderation▪️Membership Pricing Strategy & Sales▪️Data Analysis & Membership Reporting▪️Podcast hosting, producing & marketing▪️Public Speaking & PresentationThese days I like to work across a variety of Memberships, particularly those in the arts or creative industries, entrepreneurial endeavours, not-for-profit organisations looking to make a social or political impact, and forward-thinking commercial businesses. Therefore I am open to both freelance and consulting opportunities, as well as full or part-time roles.If you’re looking for a Membership Specialist for your role or project please contact me here.
Business Leader
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- businessleader.uk.com
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Head Of Member ExperienceBusiness LeaderLondon, Gb -
Membership ManagerC&C Academy Sep 2024 - PresentLondon Area, United Kingdom -
Membership Consultant & ManagerFreelance Jun 2023 - PresentKey Achievements:Designed extensive Membership Strategy to create a hybrid member experience (retail products and online & in-person courses & events) to modernise and grow this long-established global membership organisation | Implemented a Content Marketing strategy to grow brand awareness, in collaboration with a digital marketing agency | Increased brand audience by 151% and community engagement by 2000% within 3 months, grew Mailing list by 100% within 6 months.
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Membership ManagerFuture Strategy Club Mar 2023 - May 2023London, England, United KingdomKey Achievements:Devised 12 month Membership Strategy on how to manage, retain, grow and monetise the membership, including introducing an online community | Produced detailed report analysing member data to provide current rates of membership engagement, churn and trends | Systematised and streamlined all membership processes, including member on-boarding, creation of membership database and management of CRM (Hubspot). -
Founder / Head Of Membership / Artist ManagerAr Artist Management Ltd. Jan 2011 - Dec 2022London, England, United KingdomArtist Management company, focused primarily on providing music industry guidance to artists at all levels. Comprised of an artist roster, digital membership for independent music artists and 1-1 consultancy services.Key Achievements:Developed and managed an industry-first digital membership (The Virtual Manager) to help independent music artists move their careers forward - this served several hundred members over 7 yearsProduced and hosted a weekly podcast (The Virtual Manager Podcast) providing music industry advice to artists - downloaded by tens of thousands and regularly in the top 100 of Music & Business podcast charts on Apple -
Artist ManagerAngle Management Oct 2007 - Dec 2010London, United KingdomArtist Management company with roster including Groove Armada, Saint Saviour, Barbarossa, Andy Cato & more.Key Achievements:Marketing and release campaign management for Groove Armada's album 'Black Light', subsequently Grammy nominated for Best Dance/Electronic Album (2011) | Project management of a pivotal year-long brand partnership between a global music artist and Bacardi (2010) | Key point of contact for all artists' business and creative teams, including booking agents, record labels, publishers, PR, brand partners, accountants, lawyers, band and crew
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Membership Manager / Executive Assistant To The ChairmanLovebox Festival Oct 2007 - Oct 2008London, United KingdomAnnual music festival held in Victoria Park, East London.Key Achievements:Created and implemented a D2C Membership Model for Lovebox Festival and its supporting events, optimising patron experience and creating year-round cash flow for this annual festival | Executive Assistant duties to Chairman and Founders of the festival | Liaison for artists & press at event.
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Membership OfficerThe National Association Of Youth Orchestras Apr 2006 - Jul 2007Edinburgh, United KingdomTraditional membership organisation which represented and supported hundreds of Youth Orchestras across every region of the UK.Key Achievements:Created and digitised Membership Database | Programmed member events across the UK | Reported and presented membership data and progress to the Board of the organisation on a quarterly basis
Anna Russell Education Details
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Masters Of Sex: Feminisms, Sexuality And The Archive -
Acting & Performance
Frequently Asked Questions about Anna Russell
What company does Anna Russell work for?
Anna Russell works for Business Leader
What is Anna Russell's role at the current company?
Anna Russell's current role is Head of Member Experience.
What schools did Anna Russell attend?
Anna Russell attended Goldsmiths, University Of London, Edinburgh Napier University, Edinburgh College.
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Anna Russell
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Anna Russell
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Anna Russell
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