Anna Russell

Anna Russell Email and Phone Number

Head of Member Experience @ Business Leader
London, GB
Anna Russell's Location
London, England, United Kingdom, United Kingdom
About Anna Russell

With almost 20 years of experience in Membership creation, strategy, management and marketing, across a broad range of D2C & digital memberships, E-learning platforms, lifestyle brands, retail businesses, large cultural events, and traditional membership organisations, I am best described as a Membership Specialist.In most cases I have been fortunate to be the originator of each of my roles - providing me with the opportunity to design and create Membership packages and Subscription models bespoke to that organisation's goals and specific audience demographic. Ever entrepreneurial, this includes founding my own (industry-first!) digital membership, The Virtual Manager, which provided thousands of independent artists with access to music industry knowledge, career guidance and a global community of their peers. In my opinion, Memberships provide more creativity and scope than any other business model, and can be carefully curated to suit any business, organisation, or solopreneurs needs. I am particularly passionate about continually personalising and improving the membership experience to build engaging, positive and inclusive communities. Here's what I can help you with:▪️Membership Creation, Strategy, Management & Development▪️Designing Membership Packages & Subscription Offers▪️Digital, D2C & E-Learning Memberships▪️Membership Growth & Retention▪️Membership Reward, Referral and Loyalty Programmes▪️Membership, Content & Email Marketing▪️Audience & Community Building▪️Community Management & Moderation▪️Membership Pricing Strategy & Sales▪️Data Analysis & Membership Reporting▪️Podcast hosting, producing & marketing▪️Public Speaking & PresentationThese days I like to work across a variety of Memberships, particularly those in the arts or creative industries, entrepreneurial endeavours, not-for-profit organisations looking to make a social or political impact, and forward-thinking commercial businesses. Therefore I am open to both freelance and consulting opportunities, as well as full or part-time roles.If you’re looking for a Membership Specialist for your role or project please contact me here.

Anna Russell's Current Company Details
Business Leader

Business Leader

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Head of Member Experience
London, GB
Employees:
101
Anna Russell Work Experience Details
  • Business Leader
    Head Of Member Experience
    Business Leader
    London, Gb
  • C&C Academy
    Membership Manager
    C&C Academy Sep 2024 - Present
    London Area, United Kingdom
  • Freelance
    Membership Consultant & Manager
    Freelance Jun 2023 - Present
    Key Achievements:Designed extensive Membership Strategy to create a hybrid member experience (retail products and online & in-person courses & events) to modernise and grow this long-established global membership organisation | Implemented a Content Marketing strategy to grow brand awareness, in collaboration with a digital marketing agency | Increased brand audience by 151% and community engagement by 2000% within 3 months, grew Mailing list by 100% within 6 months.
  • Future Strategy Club
    Membership Manager
    Future Strategy Club Mar 2023 - May 2023
    London, England, United Kingdom
    Key Achievements:Devised 12 month Membership Strategy on how to manage, retain, grow and monetise the membership, including introducing an online community | Produced detailed report analysing member data to provide current rates of membership engagement, churn and trends | Systematised and streamlined all membership processes, including member on-boarding, creation of membership database and management of CRM (Hubspot).
  • Ar Artist Management Ltd.
    Founder / Head Of Membership / Artist Manager
    Ar Artist Management Ltd. Jan 2011 - Dec 2022
    London, England, United Kingdom
    Artist Management company, focused primarily on providing music industry guidance to artists at all levels. Comprised of an artist roster, digital membership for independent music artists and 1-1 consultancy services.Key Achievements:Developed and managed an industry-first digital membership (The Virtual Manager) to help independent music artists move their careers forward - this served several hundred members over 7 yearsProduced and hosted a weekly podcast (The Virtual Manager Podcast) providing music industry advice to artists - downloaded by tens of thousands and regularly in the top 100 of Music & Business podcast charts on Apple
  • Angle Management
    Artist Manager
    Angle Management Oct 2007 - Dec 2010
    London, United Kingdom
    Artist Management company with roster including Groove Armada, Saint Saviour, Barbarossa, Andy Cato & more.Key Achievements:Marketing and release campaign management for Groove Armada's album 'Black Light', subsequently Grammy nominated for Best Dance/Electronic Album (2011) | Project management of a pivotal year-long brand partnership between a global music artist and Bacardi (2010) | Key point of contact for all artists' business and creative teams, including booking agents, record labels, publishers, PR, brand partners, accountants, lawyers, band and crew
  • Lovebox Festival
    Membership Manager / Executive Assistant To The Chairman
    Lovebox Festival Oct 2007 - Oct 2008
    London, United Kingdom
    Annual music festival held in Victoria Park, East London.Key Achievements:Created and implemented a D2C Membership Model for Lovebox Festival and its supporting events, optimising patron experience and creating year-round cash flow for this annual festival | Executive Assistant duties to Chairman and Founders of the festival | Liaison for artists & press at event.
  • The National Association Of Youth Orchestras
    Membership Officer
    The National Association Of Youth Orchestras Apr 2006 - Jul 2007
    Edinburgh, United Kingdom
    Traditional membership organisation which represented and supported hundreds of Youth Orchestras across every region of the UK.Key Achievements:Created and digitised Membership Database | Programmed member events across the UK | Reported and presented membership data and progress to the Board of the organisation on a quarterly basis

Anna Russell Education Details

Frequently Asked Questions about Anna Russell

What company does Anna Russell work for?

Anna Russell works for Business Leader

What is Anna Russell's role at the current company?

Anna Russell's current role is Head of Member Experience.

What schools did Anna Russell attend?

Anna Russell attended Goldsmiths, University Of London, Edinburgh Napier University, Edinburgh College.

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