•Coordinating with the DevOps and/ or IT Support teams to deliver business and user system support while overseeing project execution.•Manage the "go live" deployment process ensuring seamless launch and continuity of business operations.•Consult on requests from clients/customers on requirement specifications to make updates using HTML on their web contents•Build strong cross-functional relationships with department leaders across the organization, utilizing data-driven insights to support business decisions.

• Designed and produced comprehensive reports on sales performance, customer retention and customer segmentation. Leveraged visualizations to effectively present data and highlight trends, revealing hidden opportunities for business growth. Provided insightful recommendations and solutions aimed at boosting sales and driving revenue.

• Performed market analysis to efficiently achieve objectives, increasing sales by 24% in 4 consecutive quarters.• Developed new reports using excel spreadsheet and pivot tables to design, develop and establish KPIs to monitor analysis and provide strategic insights to drive performance.• Introduced PowerBi as a BI tool to the company to perform an in- depth analysis of department records and create impactful dashboards to market products to clients such as Coca Cola Ghana, GTP Textiles.• Performed ad-hoc reporting analysis, as well as clean and manipulate data using Power Query in PowerBi.• Responsible for creating Databases, creating tables and views manipulated and updated Tables and columns using SQL Server Management Studio• Performed ad-hoc data extraction through queries in SQL to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying Tables and columns from which data is extracted.