Ann Conway Email & Phone Number

🛍 Amplify works with retailers who:- Are losing share of wallet with existing customers and find it harder to acquire new ones in a changing shopping landscape- Launched strategies to improve the customer experience that are disconnected and don’t drive business results- Are struggling to personalize shopping journeys because they can’t meaningfully tell customers apart from their data- Leave money on the table because of low selling effectiveness👋🏼 What we do: Amplify designs seamless omnichannel shopping experiences so good they are a competitive advantage that boost customer acquisition, conversion, and loyalty.👀 How we are different:Amplify uses Experience Engineering to create a rich view of the end-to-end customer experience, and connect customer data and human insights to retailer touchpoints to drive customer behavior.📌 What we produce:- Diagnosis: A deep analysis of today’s experience that identifies the biggest barriers and missed opportunities to attract, convert, and engage target customers - Data blueprint: A map of the data available in the shopping journey, and the missing pieces needed to identify customers and deliver effective personalization- Future journeys: Data-driven customer experiences that serve the right options at the right time, and make them easy and delightful to act on.- Growth strategy validation: Customer experiments that measure whether new products, interactions, or business models change behavior and meet business goals, so stakeholders can make informed decisions about where to invest.

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  Founder & Ceo

  Amplify Design Llc

  Apr 2018 - Present - Chicago Il

  Amplify is a customer experience studio that helps clients with cross-functional needs to acquire customers, generate new revenue, and compete more aggressively by supercharging operations.Amplify dives deep into their data, business and user problems, and develops and tests growth opportunities that are proven to meet their goals.Our outputs include data-driven customer experiences, data models that produce desired behaviors, and business models that customers buy into.