24+ is the costuomer service center for KBC. We are the contact center next door. The excellent experience of our customers is are main goal.

Responsible for the semesterclass Learning & development for the 3rd year bachelor Social work : Human resources.

HR Consultant working for SME in Antwerp

I worked on the evaluation procedure, the jobdescriptions, learning and development and the careerplanning of the employees. Due to corona they stopped the coöperation.

HR Management of the Port Center- Recruitment and selection of a new team of employees and guides- all round HR management for the pool of 85 port guides including new competence-profile, contracts, evaluation etc.- setting up training opportunities for the team and the guidesExpert labourmarket- networking with the several stakeholders working on the labour market to create synergy to lead more people to jobs in the harbour.- translate the need of the companies active in the port concerning the labourmarket into training and development opportunities for stakeholders active in the labour market- create awareness in schools for the huge job opportunities in the harbour for all kinds of jobs - setting up a new experience center that meets the Stem method and is in line with Bloom's Taxonomy, the model of Pine & Gilmore and the 21st century skills.Management of the daily operations at the Port center : - Business process reengineering- Projectportfolio management- Budget responsibility - cafetaria optimalisation

Responsible for the T&D of 1500 employees through new ways of learningResponsible for the full HR Cycle Jobclassification within PC 330 Wellbeing and psychosocial riskanalysisInvestors in People Deployment of exitinterviewsDeployment of Sickness interviews, follow up the absence Design and deployment of new functions within the hospital.

Training & Development - Creating new vision on T&D, implementing 70-20-10 learning - Setting up new evaluation cycle for T&D projects, - Centralising the T&D department and make us the companywide businesspartner concerning the development of the employees, teams and leaders - Overall budgetresponsibility for the Learning departement within ZBA- Creating the carreercoachingcenter for all employees within the company so mobilty and careergrowth within the company increases.-Deployment and execusion of successionplanning- Executing key learning interventions : for example the Leadershipacademy , the competencegame,...Talent- and competence management - Analysing and design of functions, classification of functions, design of carreerpaths.- Deployment of the new competences within all the HR processes.- Implementing a new performance policy- setting up policies and execution of projects to create the ideal team within several settings in ZBA. - Creating new policy on how to detect potential within the company. - Introducing languagecoaching within the companyLeading a team of 9 L&D professionals and 3 adminsProfessionalise the recruitement departement by: - introducing testings, and talent- oriented recruitment- Organising and deployment of a new process flow for R&S- Train teamleaders to professionalise their way of recruiting- coaching the teammembers of the w&s teamChairman of the negotiations with the labour-unions to reduce and simplify our jobdescriptions.Aquisition of a new carecenter by analysing the differences concerning the functions and comp & Ben of the employeesAquisition of a new carecenter by analysing their development needsMember of the technical board of IF-IC Brussels2nd publicsprice Learning & development award 2013 with our project on internal coaching of newly hired people HR Ambassador 2013 with the whole HR team. Nominated for the L&D awards 2015 with our competencegame

Lector in competence development for two years. I love to share my knowledge with young people.

Voorzitter van de schoolraad samengesteld uit ouders, leerkrachten en gecoöpteerden. Advies aan de directie van de school omtrent diverse zaken zoals lestijdenpakket, extramurale oefeningen, schoolreglement, samenstelling rapporten en de respectievelijke gewichten per examenperiode, ...

Lector for the students of the 3th year bachelor in recruitment & selection

Responsible for the " ontwikkelcirkels" (an evaluationtool) the evaluation and continues implovement of the cycle. Projectmember on compentecemanagement for the whole federal government Belgium.Implemting the new competencies within the federal recruitment agency Selor.

I worked on the main HR topics with focus on Training & development, coaching, talentmanagement etc. We have now about 230 employees working for us in Belgium.

Attend selection committees as external expert in HR.

Getting people share the knowledge available within the company through workshops, a platform etc.Developed a T&D offer for the consultants of the HR Consultancy divisionGuiding employees in HR related topics Trainer on several HR topicsWorked on HR Balanced scorecards, employee satisfaction, performance management, comp & ben, ...

Senior consultant Government working on Recruitment & selection, assessmentcenters but also gave trainings on several topics, consultancy on organisational culture, HR audits of several organisations.

Several consultancy assignments on topics as : - implementing self steering teams- compentence management- leadershipskills- selection of top employees- trainer- ....

Responsible for about 700 employees, white as well as blue collars, and servicing them in all operational HR related matters such as :- follow up on inflow and outflow of personnel- absence- Negotation with unions- competence management- training & development- comp & ben- follow up of social legislation- ....

- payrolling- comp & ben- Recruitement & selection- Labour negotiations- CLA negotations- Hay classification- .....