• Facilitated comprehension of computer science fundamentals for students enrolled in Intro to Computer Science and Data Structures courses.• Cultivated critical thinking and problem-solving abilities by guiding students to approach Java projects with a programmer's mindset.• Empowered female students in introductory CS courses by providing resources and personalized advice.• Proctored and graded exams.• Clarified concepts and devised tailored practice problems

• Resolved hardware and software technical issues in computer labs and libraries, resulting in a 10% reduction in reported technical disruptions, ensuring seamless tech experiences for students and faculty. • Addressed 20+ phone calls regarding Rutgers web services, installation, email, and OS queries.• Utilized ServiceNow, an industry-leading IT service management platform, to streamline and enhance IT operations.

• Provided patient service by greeting patients, assisting with registration forms, and distributing ordered products for pick-up.• Operated autorefractors, non-contact tonometers, visual field machines, and fundus photography equipment to assist in patient eye exams.• Earned promotion to lens cutting role by quickly mastering the use of lens edgers, lensometers, and lens blockers to produce high-quality single vision and astigmatism lenses.• Streamlined glasses and contact lens storage by creating new organizational systems to boost efficiency and ensure accuracy.• Improved clinic operations by automating patient filing with an EHR and sorting years of misplaced patient charts.

• Led a management team of 3 to establish a successful Spanish-English buddy pairing program, enhancing intercultural relationships and facilitating language fluency among 100+ students across the globe.• Created and managed a comprehensive member database and Discord server.• Coordinated a variety of community events, developed language learning resources, created engaging tutorial videos, updated online platforms, and maintained active social media accounts.