Anne Fry Email and Phone Number

Supporting overall quality assurance best practices and principles in a dynamic, evolving team environment to create responsive desktop and mobile applications for multiple platforms - iOS, Android and web. Write and execute efficient test plans while delivering concise issue reports that are immediately actionable. Review and report potential bug issues to project team and client while initiating improvements in the processes, approaching all problems with a solutions-based mindset while consistently meeting deadlines.Software Competencies: XCode/iOS Simulator, Android Studio, intelliJ, JIRA/Confluence (Atlassian), TeamWork, Samara, HockeyApp, TFS, Google Analytics, InVision, Zeplin, Testrail, Trello, Charles Proxy, Wireshark, VM Fusion, SourceTree, GitHub, TeamCity

Supervised the maintenance of mobile app technical services and reported information to the team. Delegated assignments and ensured team was provided with adequate resources and information to execute tasks successfully. Coordinated technical solutions to clients with warranty and support contracts.

Direct client contact for technical, accounting product and service solutions. Administered the direction of implementation, fulfillment of new sales, upgrades, and project timelines. Advised clients with product upgrades; ordered and coordinated third party software including coordination of shipping logistics to meet installation deadlines. Maintained contract renewal maintenance, developed solutions-oriented processes and procedures to reduce redundancy, improve accuracy and efficiency to achieve organizational objectives.Software Competecies:Great Plains/DynamicsSalesforce & DreamteamGoldmineMicrosoft Office SuiteCyber Source and VeriSign