• Set up customer payment plans (Superbills) to cover insurance policies and renewals.• Engaged in friendly conversation with customer to better uncover individual needs in regards to physicalwellness rehabilitation.• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolvingproblems swiftly.• Increased efficiency and team productivity by promoting operational best practices.

• Assisted customers complete purchases, locate items, and join ULTA member reward programs and MasterCard program.• Developed in-depth product knowledge and kept up to date with latest trends in beauty and wellness to avail of resources and apply rising sales.• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Perform speed body waxing, body wrap application, and gentle exfoliation to improve overall skin condition.• Assists with lash lift and laminations. Specialized in precise eyebrow shaping and hair removal, ensuring tailored experiences for diverse skin types.•Provide comprehensive aftercare advice, significantly reducing skin issues post-treatment.

• Greeted, welcomed and offered immediate assistance to store customers.• Operate POS system and photography equipment.• Answered customer questions about products and services, helpedlocate merchandise, and promoted key items.• Volunteered for extra shifts during holidays and other busy periodsto alleviate staffing shortages.• Met a high-volume of customers and their needs through solution-oriented sales strategies.• Boosted sales through product promotion and direct customerengagement.

• Provide in-home pet sitting and pet care services, including workday check-ins and feedings, litter-box, cage, and kennel cleaning, overnight care, and long-term vacation care• Gave animals proper attention to promote secure environment in owner's absence.• Put pet parents' minds at ease, treating homes with respect, sending text, photo, and video updates• Developed long-term relationships with clients and bonded with their animals through regular contact.

• Greet visitors, assist them with navigating through the boutique, and supplying them with refreshments in the lounge area.• Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.• Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.• Maintained extensive knowledge of company products to recommend items aligned with customer needs.• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.• Educated customers about billing, payment processing and support policies and procedures.

• Communicated with the child at an age-appropriate level to encourage understanding and foster relationship• Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.• Organized and cleaned home after activities by picking up toys and straightening up play room.• Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.• Monitored schedules to maintain sleeping, eating, and school schedules for children.

Staff Writer for San Francisco State University’s newspaper and magazine publications, XPress Magazine & Golden Gate XPress.

• Retain and direct campus faculty/staff, students, and visitors on college directory information.• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.• Manage incoming and outgoing packages and mail deliveries for the various department offices throughout the campus.• Assist college administrators to create spreadsheets to organize various department faculty/staff personal information.• Prepare set up and clean-up of college events (i.e Conference rooms, luncheons, & College of Ethnic Studies 50th Anniversary Commemoration).• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Promote customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance• Maintained clean, organized workspace according to operational standards.• Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring that appropriate portions are served• Handle cash and credit transactions with customers. Scan goods and collect payments.• Worked in fast-past foodservice environment, multi-tasked and produced quality products with speed and accuracy.

• Inform visitors, students, faculty/staff on campus directory, andparking information.• Handled confidential packaging and mailing deliveries.• Observed and monitored parking lot or garage to preserve the safetyof customers and vehicles.• Responded to calls in both routine and emergency situations.• Checked listings of vehicles to be booted or towed and completednecessary forms and boot placement on vehicles.