Provided customer service to all members of the association.Liaised with clubs, players, volunteers, parents, local council & committee membersFront DeskAccounts receivable/payable, invoicing, including BAS using MYOBAll association BankingFinancial reporting and minutes at committee meetingsAttended to all enquires by members (phone, person, and email)Managed association events and programs (scheduling, booking, coordinating)Preparation & distribution of information flyers and documentsMaintained bookings & eventsMaintained & updated player & club registers. Attended to day to day administration of office

Administration support for the Training DepartmentFront desk & reception dutiesProvided assistance and advice to studentsPersonal Assistant to CEO

Office Management for a small software companyAccount management (income, expenses & general cash flow) & budget reportingMYOB administrationManagement of client invoicing & CRM updating Sales administration & assistance with tender preparation & purchase order processingEvent CoordinationGeneral office administration including; travel management, company insurances, petty cash, telephones and mailsAssisted with marketing, advertising & promotion of the company

Sales Support for new and existing customersManaged web and telephone leadsProvided technical and product information to prospective clientsManaged appointments for sales teamGeneral administration support

Family Business; Assisted with report writing and quality assuranceMaintained financial dataManaged client and business queries

Managed a client service team of five staff, which included the following responsibilities within this group:Management of client service queriesAssisted with payrollManagement of receptionRecruitment of new staffCreated quality assurance processesManagement of sales order processingSupport duties for other business units including:Preparing weekly reportsAssisting sales managers with tendersHandling high level customer complaints

Responsible for accounts receivable and payable for all reports, nationally and internationally.Recorded all resort payment details into relevant computer and paperback documents.Liaised with customer officers and clients from England, Indonesia, Thailand, India and Australia. Prepared daily, weekly and monthly financial reports for the directors and management.Responded to all payment enquiries via phone or e-mail.Liaised with relevant client collection departments

Managed the collection process of Global HR statistics Monitored and updated statistics on Excel database dailyLiaised with directors, managers and people support globally for HR statisticsManaged Directors' diary and scheduleArranged travel arrangements for managers and director.

Prepared CV's and other documents dailyAssisted clients with their queries

Daily monitoring and logging of project assetsUpdating and maintenance of asset and quarantine database in accordance with strict company guidelines.Internal project administration such as employee coordination and timesheet maintenance.Client liaison in coordination with the Project Manager

Reception duties assisting incoming clients with enquiriesAssisted unemployed people and those with disabilities to find employmentCoordination and management of functionsAssisting with accountsChairing of staff meetingsPetty cash officer & general administrative duties

Activating a high volume of applications Data entry of applications and invoices using ExcelAssisting with accountsGeneral daily administration and reception dutiesDealing with customer complaints