Anne Hoglund Email & Phone Number

Phoenix, Arizona, United States

Independently managed appointments, scheduling, and caseload while following all state and agency guidelines and proceduresAdvocated for families and their needs, aided in connecting families to local and state resources, and coached families in strengthening and bonding activitiesMaintained consistent client engagement and would staff with Case Management team to overcome any barriers to progressProvided written clear communication with team members and created all documentations pertaining to case in an easy to understand mannerUtilized skills such as motivational interviewing, TIC, and other change focus skills to help families develop SMART goals and work on their identified strengthsProvided education, training, and one on one coaching and support for each family, with an emphasis on assisting the families in achieving their desired goals

Assessed patients and created a personalized care plan outlining ADLs and IDLs neededPreformed fall risk assessment and determined program eligibility for patientsRecruited, hired, oriented, and trained new caregivers on transfers, operating lifts, bathing, toileting, and grooming.Ensure all employees are current on all state requirements and certificationsMaintained social media accounts and formed relationships with partner home health and hospice agenciesScheduled and managed caregiving staff to ensure all patients were receiving care.Preformed billing and payroll services for all employees and clients through Viventium and QuickBooksPreformed office management including supplies, organization, planning meetings, documenting inbound calls, planning and preparing for vendor fairs and presentations ect.Created Social Media accounts and created content including graphics and text posts, and engaged with followers and other members of the community

Developed a Narcan and fentanyl test strip distribution program for the 170 patients attending the clinicManaged EHR documentation and provided peer reviews and chart audits to ensure charts were up to date and accurate in accordance with federal and state requirementsMaintained continuing education and skills, such as motivational interviewing, ACT, TIC, and other therapeutic counseling skills as supervised by the attending therapistProvided counseling, case management, and referrals to clients attending the medication assisted treatment programCompleted all continuing education requirements through AHCCCS and ensured all documentation and practices aligned with insurance requirementsUtilized Canva and other company tools to create flyers and information on resources for patients, assisted in local market and promotional events