Anne Boyd Email & Phone Number

Panama City, Fl, Us

23100 Lorain Rd, North Olmsted Oh 44070

Parma,Oh

• Hostess: Maintains the flow of the restaurant, greeting & seating guests, taking to go orders, ringing up billiards, answering questions, and assisting other employees. • Server: Proving excellent customer service to all guests in the restaurant, taking orders, suggestive selling, running food, busing, and side work. Maintains high efficiency while multitasking, ensuring the best possible experience for every customer every visit. • Bartender: Follows company guidelines to prepare delicious and visually appealing alcoholic beverages for guests. Utilizes memory and resources to provide accurate information to customers about their options, suggestive selling, taking orders, starting and closing tabs, and maintaining company integrity and standards. • Trainer: Training incoming employees in various roles by hosting classes, leading by example, being a constant source of support and constructive feedback. Also responsible for keeping management informed of progress, and opportunities for feedback.

Cleveland/Akron, Ohio Area

Answering inbound calls from both independent agents and customersTrained in Personal Auto, RV, Motorcycle, & High Risk Insurance in 49 out of 50 statesProviding that "WOW" service experience for all callersMulti-tasking in several systems dailyPhone underwriting when taking endorsementsAnswering billing questions and taking paymentAnd more!

 Executing the Food Service program, including preparing, hot/cold sandwiches, Pizza, Coffee, etc. Maintaining health and safety standards by checking temperatures, rotating product, sanitizing all equipment, checking expiration dates. Greeting customers in a friendly manner, suggestive selling, & sampling items to increase sales. Keeping store food area stocked, sanitary, and well merchandised.  Ensuring availability of product by establishing build to’s and creating supply orders. Ensures 100% customer satisfaction by completing all other CSR duties, including ringing register and assisting customers where needed.

Strongsville, Oh

Is a professional, supervisory position held accountable for the daily operation of an assigned location.Differentiates our stores from competitors by exceeding customers’ expectations in the areas of Store Image and Cleanliness, In-Stock Position, and Customer Service.Maximizes store profitability by increasing sales, controlling expenses, and controlling cash and inventory losses. Train and require excellent customer service from all store staff.

Strongsville, Oh

Cashier & Customer Service, promoted to Assistant Manager.

Cleveland/Akron, Ohio Area

Answered incoming phone calls, emails, and live chats from patients, insurance companies, and attorneys, answered medical billing questions and helped bring about resolution to any concerns or issues, assisted with the implementation and testing of new programs, trained new employees and took "supervisor"calls as requested my supervisor.

Cleveland/Akron, Ohio Area

Assisted customers in selecting and purchasing products. Operated cash register. Maintained a safe and organized work enviroment.

Bachelor Of Arts - Ba, Clinical Psychology

Associate Of Arts (A.A.), Health Administration: Medical Records

Courses: Medical Terminology, Critical Thinking, Communicating in an Online Environment, etc.

Certificatel, Ged, Business Clerical

Activities and Societies: First Aid/CPR Classes. CNA/STNA Classes.66 WPM

General, General

Activities and Societies: Chorus, ROTC, Honor Guard, Color Guard