Amazon Web Services (AWS) is a comprehensive cloud platform that provides a vast array of on-demand computing services and solutions. Millions of users, from startups to enterprises, leverage AWS to power their infrastructure, boost agility, and drive innovation. AWS offers secure, scalable cloud resources that enable organizations to reduce costs, rapidly deploy global applications, and focus on their core business. This empowers companies to transform their digital operations and better serve clients in an increasingly connected world.As a Healthcare & Life Sciences Go-to-Market Strategist at Amazon Web Services (AWS), I lead cross-team solution development programs that are reshaping the landscape of healthcare data and information management. My role involves spearheading collaborations between AWS Partners and internal teams to create groundbreaking technical solutions leveraging AWS services. My strengths lie in navigating complex, ambiguous situations with a unique ability to distill intricate organizational dynamics into actionable insights. I've developed and implemented rigorous goal-setting processes and planning initiatives that drive measurable outcomes, while fostering cross-team collaboration to unlock synergies and accelerate innovation. By bringing structure to high-stakes, ambiguous scenarios through mental abstraction and strategic thinking, I guide teams through uncharted territories, transforming challenges into opportunities for growth. My ability to connect seemingly disparate dots, even in environments with exceptionally high degrees of uncertainty, has been instrumental in helping AWS stay at the forefront of healthcare technology, driving solutions that have the potential to significantly improve patient outcomes and healthcare operations globally.

As the Head of Partner Operations Management at Amazon Web Services (AWS), I led strategic initiatives and drove operational excellence within the AWS Partner Organization (APO). My role encompassed building and overseeing the Program Management, Change Enablement, and Communications teams, working closely with APO leadership to define and implement strategic programs that enhanced our operational efficiency. I was responsible for ensuring the successful adoption of new initiatives and facilitating clear communication of organizational objectives and strategies across the APO. Throughout my tenure, I built and scaled high-performing teams crucial for APO's operational success, implemented streamlined processes resulting in improved efficiency and partner satisfaction, developed comprehensive change management strategies to support organizational growth, and established effective communication channels that enhanced transparency and alignment across the organization. My core competencies included strategic planning and execution, team leadership and development, operational excellence, change management, stakeholder communication, and cross-functional collaboration. In essence, my focus was on driving AWS partner ecosystem growth through operational innovation and strategic leadership.

As the lead for Sales Strategy and Business Operations for AWS Partnerships with Global System Integrators (GSI), I managed a global team supporting 14 GSI Partners. My role encompassed a wide range of responsibilities, including spearheading cross-functional process improvement initiatives to streamline operations and enhance efficiency. I directed annual operational planning activities, setting goals, defining key performance indicators, and ensuring alignment across business partners to drive consistent outcomes. Leveraging advanced analytics, I provided critical business insights to senior sales leaders, enhancing their decision-making capabilities in planning, forecasting, and performance management. My day-to-day responsibilities included orchestrating pipeline management, forecasting, internal communications, and overall business performance measurement. Additionally, I implemented innovative reporting systems that improved visibility into business health, trends, and attainment, facilitating more effective strategic planning and contributing to the overall growth and success of our partnerships with GSIs.

As Sr. Director of Finance Operations, I led a global team of finance professionals responsible for the financial operational excellence, management, and reporting of a $1.3B high-growth business unit. Partnering with area-wide Business Executives, I drove continual year-over-year profitability increases. My initiatives included collaborating with development teams to create self-service reporting and dashboards, enabling informed business decisions that positively impacted growth. I redesigned and automated the sales and revenue forecasting process, improving accuracy by 2.3% within 90 days and 1.3% beyond. By establishing processing centers in low-cost locations for global financial support and restructuring the North America team, I enhanced efficiency across operations. I consistently worked with Global Business Executives and Operations Leaders to drive efficiencies and increase profitability company-wide. Recognized by the Company CFO as a key partner in high-impact global projects setting the course for future growth, I collaborated with North American leadership to drive process improvements and strategize opportunities for bottom-line growth.

As Director of Finance for the U.S. Operating Unit, I successfully merged six regional teams into one cohesive unit, leading financial operations and reporting for a high-growth $1B business. I managed the monthly business forecast review process, integrating data across all engagements to guide Area Leadership in decision-making. Collaborating closely with regional Business Executives, Operations Leaders, and Project Leaders, I developed strategies and supported operations for the company's largest business unit. Additionally, I effectively developed, coached, and managed global teams, providing thoughtful performance feedback and professional development recommendations to support career growth. Through these efforts, I strengthened the financial foundation of the business unit while driving strategic growth initiatives in partnership with North American leadership.

As the Director of Finance Operations, I was the functional lead of the Avanade Inter-company billing process, accountable for $2.1B in revenue and time reporting processes that capture all time/expense used in billing. I acted as a liaison between Avanade and the primary parent company.

As the Inter-company Revenue Manager, I was the primary contact for questions and investigation that lead to adjustments to revenue globally between the Avanade legal entities as well as between Avanade and Accenture, the primary parent company.

As the Global Revenue Accounting Manager I was a core member of the SAP Order To Cash transition team for the Avanade conversion to SAP. I was also a key finance representative effectively liaising between Avanade and the primary parent company, multiple Avanade business units and legal entities to ensure proper settlement of revenue and the primary contact for external auditors during global revenue audits.

As a Regional Finance Manager I managed the monthly forecast annual budgeting processes to support five revenue and cost center P&L’s. Additionally I was a key business representative recognized as the “go to” person by the Director of Finance and CFO to handle high profile projects and issues requiring effective communication with internal and external customers to resolve time-sensitive issues, coordinate cost transfers, inter-company billings and other core accounting functions for the regions while always ensuring compliance with all Sarbanes Oxley controls.

As the Regional Finance Consultant I provided contract management which included detailed monthly close activities, revenue recognition based on GAAP accounting, and monthly forecasting/budgeting from a project and regional standpoint. I provided financial modeling, margin analysis, trend analysis (both ad hoc and from within proprietary financial system) to the Executive Team effectively analyzing, resolving, and communicating anomalies or results.

As a Global Reporting Finance Consultant I consolidated and prepared financial statements (monthly, quarterly, and annually) for internal and external users. This included developing and executing the delivery of the financial reporting packages, researching and explaining results of budgeted and forecasted expectations on the P&L and Balance Sheet, calculating Avanade key metrics and providing bench marking and competitor analysis.

As a Change Management Consultant I defined the success factors and performance metrics needed to support a value proposition for my clients. Additionally I designed the processes and job aids necessary to establish a Program Management Office (PMO) within a Client’s Engineering and Operations department, including ‘Next Steps’ plan with staffing estimates, recommended transition plan, and support structure.

As a Financial Consultant at Accenture I implemented a specialized ad hoc financial system to track capital budgets and resource levels that would be used in reconciling contracts and allow for ad-hoc reporting. I developed new and improved existing financial processes to allow for more accurate reporting and I performed multiple contract management processes including: revenue recognition and reconciliation, balance sheet review, journal entries, project number and charge code set up, invoicing, and forecasting.