Annette Gonzalez Email and Phone Number

Greeting and welcoming visitors and creating a positive first impression of the companyNotifying staff and residents of visitors' arrivalAnswering and transferring incoming phone calls, returning missed calls, and responding to voicemailsRelaying accurate messages following customer service and HIPAA privacy protocolsMaintaining office calendar with residents' transportation schedulesAssisting residents by providing information handouts and copy servicesDistributing mail to residents and staffAssisting with the maintenance of physical and digital filing systemsDeveloping and photocopying forms and documents as requestedMaintaining the lobby area in a clean and uncluttered manner

Provided in-home support services to the elderly and individuals with special needsSupported clients in maintaining independent livingAssisted with daily grooming, bathing, dressing, walkingSupervised physical therapy exercisesSupervised daily medications based on doctor’s ordersScheduled doctor’s visits and provided transportation

German - English/English - German translations