Annette Hurt Email & Phone Number

Portland, Oregon Metropolitan Area

United States

· Participated as a user in multiple User Acceptance Testing events when upgrades, enhancements, development, and data fixes were needed to Oracle. Scope included creating and executing End to End and Track specific test scenarios, co-authoring MD50 documents, and logging IT tickets·On boarded, trained and solved day-to-day operational issues with Itron's.

United States

Performed warranty entitlement for Netgear hardware and issued RMAs for return and repair, utilizing custom programs and tools that interface to and queried the Oracle Installed BaseMonitored the RMA queue in the Remedy ticket tracking system. Provided updates to customers on the receipt, repair status, and return of their RMAs. Reduced total RMAs in queue.

Supported The Irvine CA office-worked From Home In San Francisco

Processed inventory adjustments, sales orders, receipts, sub inventory transfers, internal requisitions and ship confirm transactions in Oracle 11i and R12 ERP systems. Maintained records using Microsoft Excel of all returned equipment belonging to third party leasing companies. Prepared all required documentation so third party assets could be shipped to.

Union City, CA

Conducted and reconciled physical inventories of returned equipment, consistently achieving zero variances. Maintained a supply of reconditioned equipment for resale, always meeting or exceeding quota. Enhanced customer satisfaction and maximized resources by providing parts to techs from end of lifecycle equipment. Trained material handlers, and office.

Hayward, CA

Developed long term, loyal relationships with third party storage vendors. Evaluated 3PL storage vendors to insure they were adhering to storage and handling requirements. Performed & reconciled quarterly physical inventories at 7 different offsite storage companies. Reduced inventory storage costs by 30% over a five year period. Approved invoices for.

South San Francisco, CA

Hired, trained and supervised a staff of 4 people. Processed sales orders and service contracts for over 40 sales reps and service techs, with monthly revenues between $500,000 and $1,000,000. Accounts Payable. Accounts Receivable. Answered phones. Monthly physical inventories of equipment sold by sales reps. Reconciled profit & loss statements. Prepared.

San Francisco, CA

Determined appropriate levels of inventory to maintain in the stockroom to support the sales force. Ordered weekly inventory replenishments. Audited the inventories of sales representatives. Phone relief. Secretary to the Regional Sales manager. Prepared annual operating plans for the region.