• Principal consultant for the Transformation Management Office at Baxter IT, contributing to overall IT strategy and vision by supporting change management focused on ways of working and Platform and Product management with a focus on persistent team adoption in Agile environments.• Outputs included overall change management strategy and included readying stakeholder lists and assessments for roles and teams, role readiness, communication, risk and resistance mitigation, training, metrics,… Show more • Principal consultant for the Transformation Management Office at Baxter IT, contributing to overall IT strategy and vision by supporting change management focused on ways of working and Platform and Product management with a focus on persistent team adoption in Agile environments.• Outputs included overall change management strategy and included readying stakeholder lists and assessments for roles and teams, role readiness, communication, risk and resistance mitigation, training, metrics, and adoption plans for continuous improvement. • Consulted and coached leaders on topics such as readying themselves for change, leading others through change, roles, and responsibilities in change, as well as methodologies and tools in change. • Assessment and maturity strategy for IT Center of Excellence teams with a particular focus on the following COES: Agile, OCM, Engineering, and DevSecOps. • Assisted in Organizational Change Management and communication activities for the separation of Vantive Kidney Care and Baxter. Show less

As a senior member of the core transformation team and executive steering committee, my focus is Master Data Management (MDM), security, process improvement, and Organizational Change Strategies for Oracle ERP. Responsibilities include strategy and implementation for change management and Master Data Management approach for the Oracle ERP project, including communications, stakeholder engagement, interviews, and training.

Formulated, consulted, and executed change initiatives across various transformation efforts at CVS IT Front Store Retail as part of the Performance Management & Compliance Transformation Team. Initiatives include Agile Transformation (SAFe Agile), Service Management, Data Transformation, Front Store Loyalty and Customer Growth.Implemented OCM tools and techniques, including communications and training, to drive organizational change in transformation programs. Training includes… Show more Formulated, consulted, and executed change initiatives across various transformation efforts at CVS IT Front Store Retail as part of the Performance Management & Compliance Transformation Team. Initiatives include Agile Transformation (SAFe Agile), Service Management, Data Transformation, Front Store Loyalty and Customer Growth.Implemented OCM tools and techniques, including communications and training, to drive organizational change in transformation programs. Training includes Organizational Change Management and Transformation, Trust, Accountability, and Coaching/Feedback.Served as a subject matter expert (SME) and support for various IT functions, including Service Management, Agile, Leadership Development, Communications, SharePoint, Onboarding, Transformation, and Executive Coaching.Participated and activated several projects as part of the CVS Health-wide Product Orientation and Agility Steering Committee. Activities included assessment of the current state, review, and best practices recommendations. Show less

As an Organizational Effectiveness leader, developed and executed Organizational Change Management (OCM) strategies for a 7,000-person IT department. Created and delivered OCM processes, tools, and built a community of 50 leaders and associates to enhance the effectiveness of change to meet Information Technology’s (IT) strategic initiatives. Created Leadership Development Coursework on Transformation, Sponsorship and Change and delivered to a pilot group of 12 IT VPs and… Show more As an Organizational Effectiveness leader, developed and executed Organizational Change Management (OCM) strategies for a 7,000-person IT department. Created and delivered OCM processes, tools, and built a community of 50 leaders and associates to enhance the effectiveness of change to meet Information Technology’s (IT) strategic initiatives. Created Leadership Development Coursework on Transformation, Sponsorship and Change and delivered to a pilot group of 12 IT VPs and Directors. Major project included Objective and Key Results (OKR) maturity, agile transformation, cloud application team readiness and journeys including SDLC improvements, new associate onboarding, and modernization initiatives. Show less

As an Organization Development leader, contributions were focused on international HR, talent development, organizational development, culture, Diversity Equity Inclusion (DEI), process, and team cohesion for continued global growth. Influenced improved onboarding experiences, improved employee culture experiences, team readiness, and created the first learning and development program creating a culture and work experiences focused on the values and future of work. Held budget… Show more As an Organization Development leader, contributions were focused on international HR, talent development, organizational development, culture, Diversity Equity Inclusion (DEI), process, and team cohesion for continued global growth. Influenced improved onboarding experiences, improved employee culture experiences, team readiness, and created the first learning and development program creating a culture and work experiences focused on the values and future of work. Held budget responsibility for global planning, HR, diversity equity and inclusion, and learning and development. Promoted coursework and influenced 100% participation in DEI trainings, 90% participation for leadership adaptable skill development coursework, including topics in Trust, Conflict Management, Coaching, and Accountability. Show less

As a Global Strategy and Operations leader, I positioned Widen for its first international expansion, creating and executing a global strategy. With accountability for global design, operation expansion, location management, and revenue growth, opened the first overseas office in London, UK. As general manager in the UK office, I fulfilled a critical role in driving growth, achieving 63% in 2017, 72% in 2018, and 22% in 2019 throughout Europe and Asia. Leading cultural intelligence… Show more As a Global Strategy and Operations leader, I positioned Widen for its first international expansion, creating and executing a global strategy. With accountability for global design, operation expansion, location management, and revenue growth, opened the first overseas office in London, UK. As general manager in the UK office, I fulfilled a critical role in driving growth, achieving 63% in 2017, 72% in 2018, and 22% in 2019 throughout Europe and Asia. Leading cultural intelligence, fostering collaboration across international teams, GDPR attainment, customer service, and scalable software readiness were instrumental in this growth. I delivered a 20% increase in team health. Influenced and participated in scaling 90% of in-house operations within two years, anchored by the innovation of a new Finance system, CRM, product enhancements, AWS Europe server expansions, HR systems, and marketing software. Show less

As an IT Director of Software Engineering, Security, Automated Testing, and Infrastructure, I led the vision, strategy, and execution for all facets of software development and cloud infrastructure, translating to 35 technical professionals. The role accelerated Agile engineering methodologies, yielding gains in efficiency and productivity through agile practices and scrum masters. Credited with improving time-to-market for engineering and product features, ensuring teams moved to a… Show more As an IT Director of Software Engineering, Security, Automated Testing, and Infrastructure, I led the vision, strategy, and execution for all facets of software development and cloud infrastructure, translating to 35 technical professionals. The role accelerated Agile engineering methodologies, yielding gains in efficiency and productivity through agile practices and scrum masters. Credited with improving time-to-market for engineering and product features, ensuring teams moved to a continuous deployment environment. Supported and readied teams for security compliance needed for large international companies. Budget responsibility included Software engineering, Dev Ops, Security, and AWS Infrastructure. Coached and promoted three senior technology engineers into leadership positions. Show less

I managed the college's internet activities, including design, accessibility technology selection, monitoring, and troubleshooting. As a Drupal CMS Administrator, I oversaw 160 authors, managed system upgrades, and completed the new CMS project within six months. I documented system configurations, processes, and technical standards for web programming and servers, and developed a project management plan using MS Project. I led teams for HP Service Manager implementation and ITIL basic… Show more I managed the college's internet activities, including design, accessibility technology selection, monitoring, and troubleshooting. As a Drupal CMS Administrator, I oversaw 160 authors, managed system upgrades, and completed the new CMS project within six months. I documented system configurations, processes, and technical standards for web programming and servers, and developed a project management plan using MS Project. I led teams for HP Service Manager implementation and ITIL basic training. Additionally, I led the College Web Calendar project, which centralized calendaring, and served on the College Accessibility Committee to reduce student complaints by 75%. Show less

Lead position for the Web Strategies & Marketing Department focused on content management and content quality for the college’s website. Created and maintained site templates for both the public and department websites. Trained and led college web authors in current technologies and publishing standards. Mentored student workers in daily work assignments.Created and implemented PeopleSoft Enterprise Portal for employees and students documenting training for future… Show more Lead position for the Web Strategies & Marketing Department focused on content management and content quality for the college’s website. Created and maintained site templates for both the public and department websites. Trained and led college web authors in current technologies and publishing standards. Mentored student workers in daily work assignments.Created and implemented PeopleSoft Enterprise Portal for employees and students documenting training for future enhancements.Reduced expenses by $12k annually as a result of switching to Google Analytics.Implemented Web writing and 508 accessibility standards for the college.Improved Web Authorship standards through regular training sessions. Show less