Anne Vining Email & Phone Number

United States

Commercial, Farm and personal auto manager responsible for the oversite, investigation and proper resolution of claims focused on causalty exposures. Oversee claims experts to ensure high delivery of customer service/products consistent with company expectations and standards.

Renton, Washington, United States

Facilitate strong relationships across multiple offices to drive top tier results. Continue to plan and execute a strategic initiative to dramatically increase or decrease hiring based on forecasting the company's needs throughout the years. Efforts include identifying talent needs, streamlining workflow, maintaining a highly positive employer brand, analyzing past and current trends in the market to determine the volume of associates and supervisors that will be needed to maintain a proper workflow and availability. Identified and implemented changes through creativity, innovation, and judgement to be able to proactively seek solutions to business partners while maintaining top tier results. Worked with associates and supervisors in Bodily Injury to help identify and increase settlements within a certain time frame at the correct value. Driving results by analyzing trends in the industry and creating a culture delivered by self-accountability which in return improved settlements. Guided teams through unprecedented times due to the pandemic and WFH requirements leading the way to help the company establish remote operations for the first time ever and address challenges resulting from the pandemic.Led multiple initiatives that later became standardized enterprise-wise processes and best practices.Performed all related team leadership and HR responsibilities including hiring, onboarding, training, performance evaluation, and leadership.

Rotated through several claims departments that included customer service, first party medical and first and third party injury claimsDeveloped and implemented several initiatives that increased productivity in the departments including phone efficiencies, data analysis and new training materialMentored co-workers and associates through different levels which lead to several promotions

Lakeland, Florida, United States

Gained extensive strengths in data analysis, project management, and communication skillsPrepared and delivered numerous presentations to managementProvided and explained claims processes to all parties included, first, third, medical, bodily injury, Underinsured, and lawsuit claims

Tampa, Florida, United States

As a Logistics Manager, I have guaranteed compliance with overseas regulations by coordinating with government agencies while proactively administering and utilizing available resources to achieve operational excellence and reduce operational expenses.Key Accomplishments:► Orchestrated and managed logistics operations, overseeing the distribution of products between drivers and customersacross the United States.► Mapped out and enacted proactive forward plans to guarantee seamless execution of deliveries.

Kodiak, Alaska, United States