Anne Kennon Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Promoted to manage large-scale fraud investigations, including Felony Lane Gang, card cracking, and ATM skimming events. Facilitate interdepartmental response and customer messaging. Train and coach 3-5 investigators. Assist law enforcement with evidence gathering and analysis. Provide training to retail teammates to assist in identifying fraud trents.

Ruther Glen, Virginia

Working to catch the bad guys. Reviewing reports and other activity to detect bad-deed-doing. Protecting customers and the bank alike. -Initiated a daily review of HELOC checks after identifying a ring of counterfeit HELOC checks, preventing over $600,000 in hard losses-Developed criteria for reviewing chargeback items, identifying victims of mobile check deposit fraud and eliminating additional losses-Created job aides for retail branch teammates to assist in identifying fraud as related to wire fraud, online romance scams, counterfeit checks, and card cracking

Explore and recommend financial solutions for customers in banking. Refer customers as needed to investment and mortgage professionals. Monitor team goals and incentivise as needed. Promoted to FSA III (Assistant Branch Manager) in October 2012. Analyze client needs with deposit accounts, loan needs, and provide daily service with account maintenance.

Richmond's premiere maternity and baby boutique. Located in Carytown since 2005. Voted "Best Place to Buy Maternity Clothes" by the readers of Richmond Magazine in 2009 and 2010. Developed and enhanced relationships with Richmond area moms-to-be. Launched e-commerce in 2007, "Re-Due" consignment in 2009, broadening the reach of upscale maternity wear across zip codes and socioeconomic lines.The primary ingredient to the success of the store was not just buying the right merchandise, but developing and strengthening relationships with our customers. Making them feel better about their changing bodies and life events put us up there with bartender and therapist in the realm of advice seeking and theraputic conversations.

Richmond, Va

Managed the first corporate-owned boutique of the Pickles & Ice Cream franchise. Developed relationships with customers during pregnancy and early motherhood. Marketed and promoted the store with local OB/GYN and pediatricians' offices. Hired and trained sales staff. Monitored inventory levels and merchandised store goods.

Regency Square Mall / Virginia Center Commons Mall

I started in the shadow of 9/11 in part-time retail at GAP, and quickly moved through the ranks to become an assistant manager. Visual merchandising, customer service, teammate development all done on the fly as we reached and surpassed store sales goals.

-managed inaugural fitness center at Farmington Country Club-selected, trained, and coached fitness and massage staff-performed one on one personal training and fitness testing-taught group exercise classes-oversaw pool operations summer of 2001-managed zero-based budget of personal training and massage revenues, group exercise class fees, and payroll

Masters, Physical Education

Bs, Health & Sport Science

Education record

Education record