Anne Young Email & Phone Number

San Diego, California

Solana Beach, California

Simi Valley, California

Design and create Party and event decor for both corporate and private events. Office administrative duties include inventory management , invoicing, sales and expense tracking Wordpress website updating as needed, social media management, PPC and other marketing campaign management.

St. Louis Park, Mn

Call Center Trainer/Senior Customer Service Representative Responsibilities included scheduling, developing training material, training new employees as well as existing ones on UHC policies, plans, software and customer service skills necessary for effective job performance. Testing for quality assurance, performance review. Worked with management in a human resource capacity. Revised implementation manuals outlining new laws. Answered “Hotline” questions regarding computer issues, and performed system testing when new software revisions were put into place.Japanese Language Customer Service RepresentativeHandled all calls from employees, employers and agent on a line dedicated to Japanese nationals using UHC products. Assisted callers in both English and Japanese with questions regarding benefits, claims, enrollment and eligibility issues. Acted as a liaison between employers, agents and employees when language barriers arose. Followed through with underwriting or claims when issues were discovered.

Bachelor'S Of Science Business, Business Administration And Management, General, Emphasis In Marketing

Bachelor's of Business/Marketing. Minor in Japanese Language Studies

Study Abroad, Japanese Studies

Activities and Societies: Worked part time as an English teacher to Japanese children.I studied abroad for 9 months and lived with a host.

Study Abroad, International/Global Studies

Global studies. Traveled around the globe in 100 days. I spent 50 days at sea taking college level courses, and 50 days on land doing.

Business Administration And Management, General

Business Classes

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services