Anni Wu Email & Phone Number

Singapore

• Deliver global executive presentations to provide insight and understanding of key operational performance metrics
• Work closely with regional leaders to define, implement and execute operational reporting, process, methodology and governance
• Perform data analysis to reflect accurate dashboard
• Manage and optimise the usage of data analytic tools to promote data-driven analysis
• Implement new initiatives for process and revenue improvement
• Develop resource management and project management dashboard

• Responsible in planning and or implementation of projects.
• Work closely with project stakeholders to determine their needs, to develop plans for improving project deliver and to identify technology risk.
• Monitor project status and ensure achievement of milestones / deliverables.
• Manage project issues, risks ad escalations.
• Work cross-functionally to solve problems and implement changes.
• Produce status reports defining plans, issues, risks and resolutions to appropriate levels of management.

Singapore

• Ensure project management reporting and processes adhere to Global standards.
• Create operational performance dashboards for executive reporting.
• Provide executive dashboards and performance metrics on a regular basis identifying opportunities for improvement.
• Review performance metrics on a regular basis, identifying opportunities for improvement.
• Provide revenue forecast, manage service backlog, minimise risk, track budgets and oversee project finance.
• Drive accurate forecast and analysis of Managed Services P&L.

• Handled day-to-day efficient management of projects specialising in EFT system or ATM implementation.
• Liaised with the Business Representative to define specification, system scope and project objectives.
• Also liaised with Technology Representative on the core banking system and EFT switching system.
• Collaborated with Melbourne & Bangalore IT Stakeholders for end-to-end technical requirement.
• Worked closely with the Stakeholder, analysed the requirement and identified technology risk
• Managed project status, monitoring current projects and following-up new potential projects.

• Held responsibility for coordination of all accounts and projects, ensuring day-to-day efficient management of projects.
• Involved in every project under Base24, PRM, Golden Gate products, including CSM enhancement on all accounts.
• Updated project status and followed-up current projects / prospective customers, to ensure services satisfaction.
• Familiarised the user specification / system scope / project objectives by creating the Project Scope Document.
• Managed AsTech / resources / expatriate / timesheet and created a Functional Specification Document.
• Resolved issues, monitored milestones, managed risks and escalated to management, as appropriate.