Annie Grus Email & Phone Number

San Francisco Bay Area

Seattle, Washington, United States

Brought in as a consultant to achieve three primary objectives: process improvement, provide leadership for the team, and develop strategies for long term growth. Directed all non-clinical operations, including administrative, financial, and HR functions for a pediatric dental clinic with an active patient base of over 5,000 and $2.0M in annual production. Streamlined financial processes, established budget baselines, and implemented cost-saving measures to reduce operating expenses. Fostered a… Show more Brought in as a consultant to achieve three primary objectives: process improvement, provide leadership for the team, and develop strategies for long term growth. Directed all non-clinical operations, including administrative, financial, and HR functions for a pediatric dental clinic with an active patient base of over 5,000 and $2.0M in annual production. Streamlined financial processes, established budget baselines, and implemented cost-saving measures to reduce operating expenses. Fostered a collaborative and inclusive team culture to enhance morale.Key Achievements:Revenue Cycle Management: Managed claims for ~700 patient visits monthly, reducing claim denials to under 3%, and maintaining an average of 28 days in Accounts Receivable with less than 5% of accounts over 90 days. Improved net collection rate from 93% to 98.9%.Profit and Loss Management: Streamlined financial processes, conducted in-depth analysis of the current fee schedule compared to regional averages, and led negotiations with in-network insurance carriers to increase reimbursement amounts by 4% year-over-year.Process Improvement: Transitioned to a 100% paperless office and implemented a patient management system, increasing appointment bookings from 77% to 89% and reducing overdue appointments from 20% to 14% year-over-year.HR Management: Implemented hiring processes and training documents, achieving exceptional employee retention. Show less

Developed and implemented the omni-channel business strategy for Nordstrom's $135M Dress Category, managing end-to-end sales, gross margin, and assortment strategies across 100+ stores in the US and Canada and Nordstrom.com. Provided Strategy and leadership for a highly motivated team of 10.Key Achievements:Sales Growth: Grew digital sales to 53% of total sales, optimizing .com analytics and increasing online SKU count 10-15% YOY.Process Improvement: Implemented lean… Show more Developed and implemented the omni-channel business strategy for Nordstrom's $135M Dress Category, managing end-to-end sales, gross margin, and assortment strategies across 100+ stores in the US and Canada and Nordstrom.com. Provided Strategy and leadership for a highly motivated team of 10.Key Achievements:Sales Growth: Grew digital sales to 53% of total sales, optimizing .com analytics and increasing online SKU count 10-15% YOY.Process Improvement: Implemented lean go-to-market processes, reducing workflow by 10+ hours/month.Inventory Management: Reduced inventories spend by 5-10% YOY and achieved all-time high turn rates in 2017 and 2018.Profit & Loss Management: Managed P&L and all merchandising plans for 20+ Bridal Shops and online, increasing conversion rates by 4.4% in 12 months through optimized customer experience. Show less

Greater Seattle Area

Oversaw Omni-channel, end-to-end sales, gross margin, and assortment strategies for the Baby & Kids Clothing Category, including launching Designer Kids Clothing at Nordstrom.Key Achievements:Go-to-Market Strategy: Launched Designer Kids Wear, generating +$900K in GMROI return in 18 months.Private Label Strategy: Launched 5 new Nordstrom Private labels, growing to 55% of department volume in 2 years, with a $1M margin contribution in the first year.

Greater Seattle Area

Responsible for creating Sales and Demand plans aligned to deliver all key targeted metrics (revenues, margins, contribution). Managed inventory spends and stock levels on over ~5,000 SKU’sCreated initial business plan for Baby Gear (strollers, car seats) for stores and e-commerce.Key Achievements:Managed sales, gross margin, and inventory strategies, launching the Baby Gear category, driving $11M in incremental sales in the first two years.

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area