6 years work experience in Travel industry, and 5 years in payment industry. Now working as a Client Relation Account Manager in Global E-commerce Sector of Worldpay. Managing multiple strategic clients in APAC.Previous experiences enables me strong business acumen, great skills of communication, good project planning, execution, and evaluation.My English proficiency were also developed to an in-depth level which helps me greatly in communicating with client,understanding their business requirement and continuously working on improvement projects and process standardization and optimization.I managed a team sized 15+ people when I worked as an Customer Service Team Manager in Agoda, this experience enabled me good skills of managing employees motivation, doing performance management and at the same time managing the client - set expectation, relationships building and maintaining.