Annie Taff Email & Phone Number

Greater Madison Area

South Central Wisconsin

• Created a positive, inclusive, and highly effective team environment with fellow staff and 350 coaches• Engaged community partners to serve over 2,150 participants annually throughout 8 country territory• Collaborated and facilitated partnerships between GOTR, school districts, community centers, and leaders• Created efficient & sustainable processes for all aspects of engagement: recruitment, onboarding, compliance, retention, and recognition• Accurately collected and properly maintained data; information on participants, coaches, historical program delivery, operational budget, revenue/expenses, and reports for National Headquarters• Led evaluation process, feedback cycle and process improvement for staff, coaches and participants• Facilitated council coach training

Madison, Wisconsin Area (Wisconsin Region)

• Officer of the Volunteer Services department for state of WI (3,000 volunteers)• Manage 4 paid staff and a 15 person support team consisting of volunteer leaders & interns• Coach staff through volunteer engagement cycle of recruitment, processing, placement, retention & recognition• Consult with all departments on recruitment needs, opportunities and leadership development• Provide group and one-on-one training to staff in volunteer management practices at Regional & Divisional level• Consult on National workgroups for process improvement for improved volunteer satisfaction & retention

Madison, Wisconsin Area (Western Wisconsin Region)

• Launched new standardized intake process (application, interview, placement) for Wisconsin • Implemented improved data warehouse system to maintain volunteer records and statistics • Executed recruitment strategies resulting in placing and engaging 500+ new volunteers• Managed websites, social media, developed marketing materials to support volunteer recruitment• While deployed on National Disaster Relief Operation, provided intake, orientation, training, lodging, meals, and coordination for hundreds of volunteers

Madison, Wisconsin Area

• Supervised 200+ disaster response volunteers in 13 counties of South Central WI• Facilitated meetings and trainings to empower volunteers to respond to diverse and sensitive crisis situations• Ensured excellent client casework and service delivery for people impacted by disasters• Participated in disaster & special population planning committees with government partners & community leaders• Executed disaster preparedness program, educating 6,000+ community members • Built preparedness program capacity by training 20 volunteers & 2 interns in preparedness curriculum• Supported H1N1 clinics with Dane County Public Health

Sacramento, California (Pacific Region)

• Managed team of 10 young adults through 1,900 hours of national service• Set goals, provided training, arranged logistics, held evaluations, oversaw budget, completed reporting• Developed strong & cohesive team environment with positive work morale• Planned & executed 3 large-scale events for NCCC Class XV (5K race, Talent Show, Graduation Banquette)

Madison, Wisconsin Area

• Developed best practices and implementation guidance for the “Badger Volunteer” Program• Held one-on-one advising sessions with students interested in volunteering• Assisted in implementation of 6 Academic Service-Learning college level courses• Established collaborative partnerships between UW professors, Morgridge Center and area nonprofits• Evaluated student performance, taught Service-Learning lectures, and assisted professors in curriculum development

Charleston, South Carolina (Gulf Coast Region)

• Completed team based national service program including 6 projects and 1,700 hours• Awarded with Congressional Award of Service and Presidential Award of Service• Served as team Media representative, skilled in public speaking, writing/editing and media relations