Annie Taff Email & Phone Number

Greater Madison Area

South Central Wisconsin

• Created a positive, inclusive, and highly effective team environment with fellow staff and 350 coaches
• Engaged community partners to serve over 2,150 participants annually throughout 8 country territory
• Collaborated and facilitated partnerships between GOTR, school districts, community centers, and leaders
• Created efficient & sustainable processes for all aspects of engagement: recruitment, onboarding, compliance, retention, and recognition
• Accurately collected and properly maintained data; information on participants, coaches, historical program delivery, operational budget, revenue/expenses, and reports for National Headquarters
• Led evaluation process, feedback cycle and process improvement for staff, coaches and participants

Madison, Wisconsin Area (Wisconsin Region)

• Officer of the Volunteer Services department for state of WI (3,000 volunteers)
• Manage 4 paid staff and a 15 person support team consisting of volunteer leaders & interns
• Coach staff through volunteer engagement cycle of recruitment, processing, placement, retention & recognition
• Consult with all departments on recruitment needs, opportunities and leadership development
• Provide group and one-on-one training to staff in volunteer management practices at Regional & Divisional level
• Consult on National workgroups for process improvement for improved volunteer satisfaction & retention

Madison, Wisconsin Area (Western Wisconsin Region)

• Launched new standardized intake process (application, interview, placement) for Wisconsin
• Implemented improved data warehouse system to maintain volunteer records and statistics
• Executed recruitment strategies resulting in placing and engaging 500+ new volunteers
• Managed websites, social media, developed marketing materials to support volunteer recruitment
• While deployed on National Disaster Relief Operation, provided intake, orientation, training, lodging, meals, and coordination for hundreds of volunteers

Madison, Wisconsin Area

• Supervised 200+ disaster response volunteers in 13 counties of South Central WI
• Facilitated meetings and trainings to empower volunteers to respond to diverse and sensitive crisis situations
• Ensured excellent client casework and service delivery for people impacted by disasters
• Participated in disaster & special population planning committees with government partners & community leaders
• Executed disaster preparedness program, educating 6,000+ community members
• Built preparedness program capacity by training 20 volunteers & 2 interns in preparedness curriculum

Sacramento, California (Pacific Region)

• Managed team of 10 young adults through 1,900 hours of national service
• Set goals, provided training, arranged logistics, held evaluations, oversaw budget, completed reporting
• Developed strong & cohesive team environment with positive work morale
• Planned & executed 3 large-scale events for NCCC Class XV (5K race, Talent Show, Graduation Banquette)

Madison, Wisconsin Area

• Developed best practices and implementation guidance for the “Badger Volunteer” Program
• Held one-on-one advising sessions with students interested in volunteering
• Assisted in implementation of 6 Academic Service-Learning college level courses
• Established collaborative partnerships between UW professors, Morgridge Center and area nonprofits
• Evaluated student performance, taught Service-Learning lectures, and assisted professors in curriculum development

Charleston, South Carolina (Gulf Coast Region)

• Completed team based national service program including 6 projects and 1,700 hours
• Awarded with Congressional Award of Service and Presidential Award of Service
• Served as team Media representative, skilled in public speaking, writing/editing and media relations