Annie Hsu Email & Phone Number

Barcelona, Catalonia, Spain

Mountain View, Ca, Us

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Dublin 2, Ie

-Cloud Transformation & Migration Business Analyst on the project ​doing AWS Integration and Migration consulting-Migrate multiple call centers staffed by more than 1000 agents and serving millions of customers from on-prem to Amazon Connect-Work closely with clients on a statewide welfare system to diagnose business processes or organizational problems for a system supporting millions of users daily-Analyze an organization and design its processes and systems-Assess the business model and its integration with technology-Leverage existing and newly developed programming skills to build portions of client applications to design and build innovative answers to complex business and IT challenges-Build and test cost effective, scalable, high performance hosting solutions-Develop and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes-Collaborate closely with team members to ensure open and clear communication channels amongst each other as well as management-Research, gather, and synthesize information

Dublin 2, Ie

- Deliverables Analyst on a statewide welfare system project serving millions of customers - Analyzed and documented current processes and technologies for a statewide integrated eligibility and case management system that supports key public assistance programs and migrate all of the state’s counties from their legacy systems to one unified system - Contributed to the delivery of complex, large scale IT transformations to ensure meeting budgets and timelines - Managed submission and response process of contract Deliverables by updating the Deliverable Tracking Database to reflect Deliverable activity - Demonstrated confidence and solid communication skills to keep deadlines on track and established herself as a go-to resource for Deliverables and PMO related questions from all other teams on the Project

Poughkeepsie, New York, Us

Worked with one professor and other colleagues to coach the intro CS class at Vassar. Provided one-on-one help during lab and personal office hours. Acted as an intermediary to communicate concerns and struggles from the students to the professors. Provided reassurance and tried to increase critical thinking amongst students of the class.

Minneapolis, Mn, Us