Annie Keenan Email and Phone Number

- Support client service activity for busy, full-service integrated marketing and PR firm, assisting team on daily tasks, coordinating scheduling, project management and administrative work, implementing efficient organizational systems to streamline workflow operations, supporting account needs.- Proactively cultivate and establish relationships with key media outlets at both local and national scales, maximizing PR impact by conducting research to build and curate media lists for clients across various industries, facilitating targeted outreach efforts.- Develop first through final drafts of client media materials including pitches, press releases, talking points, and media advisories for diverse client needs, increasing media coverage and website traffic. - Produce, edit, and distribute high-quality content for websites, newsletters, and social media, including trade show support. Executing strategic PR campaigns and social media initiatives to achieve a 170% boost in client visibility. - Providing strategic guidance on tactics of PR plan implementation, including following editorial calendars and budget considerations.- Familiarity with Cision, Clippings.me, CoverageBook, FreshBooks, Asana, Qwoted, and other project management and media tools.- Provided Marketing and Communications support for industry trade shows pre, during, and post show, including Social Media development, Salesforce email marketing, speaker support, vertical/industry trade publications, booth development, and vendor partner exhibits.

• Lead and enhanced client experience from check-in to check-out for busy salon, while maintaining highest level of professionalism to ensure Drybar standards and core values are upheld for one of the country's fastest growing salon concepts • Inform and educate customers about products and services to consistently meet and exceed highest retail goal per pay period and achieve largest possible commission, selling product, tools, and memberships• Maintain highest degree of ethics when managing client payment, stylist tips/commissions• Maintain shop cleanliness and retail display, including merchandising and inventory• Communicate and resolve customer issues promptly and professionally, via phone, email, app, web portal, Slack• Support open and closing of retail/service location and manage shop flow, including employee punctuality, breaks, and customer scheduling• Educate and train new employees and contribute to positive business atmosphere to enhancecustomer and employee experience

Pasadena Weekly’s #1 Salon (2019 & 2020)• Serviced clientele for owner and other stylists at Pasadena award-winning boutique salon• Formulated and applied color, washed, blow dryed and styled clientele in fast-pacedenvironment at popular, upscale salon• Managed inventory for backbar color, product, and retail• Efficiently booked clients and answered inbound phone/email/social media inquiries aboutappointments while balancing stylists’ schedules; provide product information and stylistrecommendations• During Covid, also worked in Assistant Manager and Receptionist positions• Both years while on staff, the salon won Best of Pasadena Reader’s Choice Award forBest Salon

- Washed & Blow Dryed clientele for five stylists, at Chicago area award-winning boutique salon- Responsible for assisting with overall salon functionality, including greeting, reception, hospitality, laundry, salon appearance and cleanliness, product display, signage, and support for stylists of sophisticated clientele in extremely busy and well-respected local salon on Chicago’s North Shore- While on staff, salon was ranked #1 by Make It Better magazine as Best Salon for Color in a Consumer poll