Annie Pham Email & Phone Number

London, Gb

London, England, United Kingdom

London, England, United Kingdom

• Developed more rounded recruitment expertise, e.g., shadowed screening calls for management positions, supported CV screening for entry-level positions, researched and generated reports to support recruitment scooping and planning for new country entries for the People team.• Developed strong relationships and effective written and verbal communication across Internal Operation Divisions, e.g., scheduled meetings and managed the logistics to accommodate meetings across regional and… Show more • Developed more rounded recruitment expertise, e.g., shadowed screening calls for management positions, supported CV screening for entry-level positions, researched and generated reports to support recruitment scooping and planning for new country entries for the People team.• Developed strong relationships and effective written and verbal communication across Internal Operation Divisions, e.g., scheduled meetings and managed the logistics to accommodate meetings across regional and international time zones for the Procurement team.• Proven data analytics and prioritising skills contributing to the operation across the Internal Operations Divisions autonomously, e.g., cross-checked accruals and payables, analysed travel expenses log to produce a report evaluating top spenders in assistance to the Finance team.• Handled and processed confidential information and data privacy in an appropriate manner, e.g., conducted background checks and due diligence, drafted KYC and NDA for the Legal team.• Proven adaptability and fast-learning abilities by consistently delivering projects within deadlines in a fast-paced environment, e.g., completed tasks given by 5 different divisions (1 division every 2 weeks) whilst producing a new country’s risk analysis to present to a panel of directors and managers within the last 5 weeks of the programme. Show less

London, England, United Kingdom

• Led a diverse team of 17, demonstrated data analytic skills and managed financial aspects of the store including analysing budgets and actual costs, and presented findings and forecasts to senior stakeholders to drive informed decision-making. • Managed ad-hoc and maintained accurate HR documentation and database in compliance with UK employment legislation, e.g., sent new starter forms, checked the right to work from new employees, conducted regular performance reviews resulting in… Show more • Led a diverse team of 17, demonstrated data analytic skills and managed financial aspects of the store including analysing budgets and actual costs, and presented findings and forecasts to senior stakeholders to drive informed decision-making. • Managed ad-hoc and maintained accurate HR documentation and database in compliance with UK employment legislation, e.g., sent new starter forms, checked the right to work from new employees, conducted regular performance reviews resulting in enhanced output efficiency by 20%.• Created and managed all aspects of recruitment including: scheduling interviews, communicating with candidates, arranging trials, overseeing trials, tracking applicant data, and drafting offer/rejection letters.• Developed comprehensive training protocols and modules, identified issues and leveraged expertise to streamline operation initiatives and efficiency. Show less

Ho Chi Minh City, Vietnam

• Demonstrated data analysis skills to external recruitment sources, e.g., tracked hiring progress with pipelining tools, and reduced job announcement response time by 40%.• Assisted some aspects of recruitment including: screening resumes and scheduling interviews, acted as the point of contact and managed the logistics to streamline the recruitment process efficiently and effectively.• Managed and resolved enquiries from a centralised mailbox, uploaded and maintained candidates'… Show more • Demonstrated data analysis skills to external recruitment sources, e.g., tracked hiring progress with pipelining tools, and reduced job announcement response time by 40%.• Assisted some aspects of recruitment including: screening resumes and scheduling interviews, acted as the point of contact and managed the logistics to streamline the recruitment process efficiently and effectively.• Managed and resolved enquiries from a centralised mailbox, uploaded and maintained candidates' confidential data on systems, managed diary and meeting preparation, generated letters and took meeting minutes.• Built and maintained strong relationships with internal and external stakeholders including senior stakeholders, staff, and candidates. Show less

Oxford, United Kingdom

• Managed the performance of the team to ensure delivery of consistently high standards and attention to detail in a fast‐paced environment, e.g., managed orders and stock levels to meet both in‐store customers and Deliveroo simultaneously, maintained an average wait time per drink under 3 minutes. • Provided training to new staff and liaised with the store manager to manage performance development and contribute to performance reviews.• Supported team members' skills development and… Show more • Managed the performance of the team to ensure delivery of consistently high standards and attention to detail in a fast‐paced environment, e.g., managed orders and stock levels to meet both in‐store customers and Deliveroo simultaneously, maintained an average wait time per drink under 3 minutes. • Provided training to new staff and liaised with the store manager to manage performance development and contribute to performance reviews.• Supported team members' skills development and communicated efficiently with others to keep a positive team attitude under high pressure, e.g., completed the highest record sales day with 91% order accuracy.• Oversaw daily and monthly routine tasks and administration with discretion and confidentiality, e.g., daily till check, weekly cash count, monthly stock take. Show less

Oxford, United Kingdom

• Employee of the Year 2015; Housekeeping Department Staff Representative (2015‑2016).

Master Of Science - Ms, International Human Resource Management, Distinction

Activities and Societies: CIPD Student Member | QMUL Vietnamese Student Society (Media and Comms Coordinator) • School of Business.

Associate Of Arts And Sciences - Aas, Interior Design, 4.0 Gpa

Activities and Societies: iDesign - HCC Interior Design Society Dean's List 2019-2020-2021

Bachelor Of Science - Bs, International Hospitality Management, First Class Honours

Activities and Societies: Peer Mentoring Programme | Oxford Vietnamese Student Society (Secretary) | Bacchus Student Member •Notable.