Anniina Laiho Email & Phone Number

• Multi-talent agent at SOK Travel and Hospitality Industry Chain Management // Central Sales Service
• ︎ ALL S-GROUP HOTELS
• ︎ Individual hotel room reservations | All Sokos Hotels & Radisson Hotels in Finland (and Tallinn)
• ︎ TURKU
• ︎ Group accommodation, meeting rooms & restaurant reservations | Turun Osuuskauppa Hotels & ABC!
• ︎ CAPITAL AREA (Helsinki, Espoo, Vantaa)

Seasonal salesperson during the Christmas season & Summer season - also helping around in different stores between them

Parainen

Helping customers for example match food and wine. I worked most of summer in archipelago (Parainen & Nauvo) so I also got great chance to improve my spoken Swedish.

Ylläs

I lived the spring season on the slopes of Ylläs, Southern Ski Resort, working as Restaurant employee / Shift manager at Hesburger. Left also a piece of my heart to Lapland.

Turku Area, Finland

Sales & Customer service, marketing and financial administration at the sales office of Herrankukkaro conference-recreational center. Making offers (B2B, B2C), coordinating events, taking part in sales events etc. Also many different administrative & executive assistant tasks.

Turku, Southwest Finland, Finland

Sales & Customer service, marketing and financial administration at the sales office of steamship S/S Ukkopekka and Vaakahuoneen Paviljonki summer restaurant. Making offers, receiving bookings, coordinating reservations. Updating product informations, websites & social media channels, writing newsletters. Invoicing and invoice processing. Rewieving.

SALO / Turku AREA

I attended in RAN Sales - Trainee Program and worked with digital financial administration services. I introduced our customers to Visma Fivaldi software and took care of all from the sales process until the succesful using and customer satisfaction. I was also the Fivaldi administrator in our office.

I helped the Restaurant Manager with leading and managing the restaurant in daily operations and as well to reach the long-term goals.

I was responsible for the restaurant's sales and profit targets, customer service, management and recruitment of staff, the quality and profitability of the restaurant and the development activities.

I took care about daily operations such as customer service, staff managing, financial transactions, stock levels and daily financial targets.I had also been nominated as the health and safety representative for superiors of our restaurant.

Thanks to my long experience of different restaurants I have excellent customer service skills and I get along well with the new co-workers. Multitasking is my way to work.

I was involved in organizing Best Seller Competition 2015 -sales contest in Turku and helping the students to prepare to the contest. I was also leading the students' project group for B2B marketing campaigns.

Finland

Villikortti was a Co-operative of the professional sales students in Turku University of Applied Sciences. With our team I took part in various projects for example event management and marketing.

As chairman of the board I was in response of our co-operative's weekly actions and took care of its communication and connections.

As a treasurer I took care of bills, posts and other finances.

Bachelor Of Business Administration (Bba)

Matriculation Examination