Ann Juliusson Email & Phone Number

Kungsbacka, Se

Mölndal, Västra Götalands Län, Sverige

Mölndal, Västra Götaland, Sverige

Mölndal, Västra Götaland, Sweden

I plan, structure, and coordinate the work with the team based on the projects that I get. My work consists of many parts;* Planning and updating our Backlog* Writing Epics, User Stories, and Features in Jira with requirements.* Participate in Sprint planning to be able to answer questions from the team regarding the product to be developed.* Participated in meetings such as Sprint Review and Retrospective.* Collaborate closely with the team.* Coordinate all aspects of a launch with our employees or retailers around Scandinavia.* Problem-solving with other teams at the company in our digital platforms, websites, apps, and PIM.* Training and training material for colleagues and resellers regarding our updates.* Provide the best possible service to our retailers about how to work with our digital tools. * Feedback to the Development Manager about the delivery. * Making sure we celebrate our victories!

Mölndal, Västra Götaland, Sweden

In addition to supporting our Project Managers in events and travel, I was in charge of some digital projects. And I also worked with manual testing of our systems before they would be launched to our employees or Scandinavian retailers.I greatly benefited from my planning skills and accuracy so that no cases fell through the cracks.In addition, I updated our CMS and CRM with content and served our retailers with answers and solutions to problems that arose in our digital tools or around our events. Our events ranged in size from 100 to 2000 participants.

Mölndal, Västra Götalands Län, Sweden

I supported Event and Incentives Managers in their Projects. I was responsible for booking travel and hotels for our retailers at events around Scandinavia and Europe. These assignments required planning, service, communication, and accuracy.In addition, I updated our CMS and was responsible for meetings with our top 10 retailers in Scandinavia with our Country Manager and Director of Marketing.My responsibility was also budget work regarding the distribution of financial support for premises rents to our retailers.

Mölndal, Västra Götalands Län, Sweden

I provided the highest level of service to our retailers around Scandinavia by phone and email. My work was also to handle complaints and dismissals and also keep statistics about this for follow-up at the company.

Mölndal, Västra Götalands Län, Sweden

I was in contact with the warehouse, Customer Service, and our dealers regarding their orders when it came to lead times and payment. Most of the time was spent on problem-solving. Otherwise, I managed updates of product information and inventory statistics in our PIM (Product Information Management).

Gothenburg, Västra Götalands Län, Sweden

My duties began with taking care of incoming calls and specific requests for quotations via our website. I ended up being responsible for all incoming e-mail handling regarding questions and quotes from Volvia's customers. I held internal training for my colleagues and was a tester when new systems were launched on Volvia's websites or internal systems.

Post-Secondary Education, Conference, Reception And Hotel-Education

We had to learn everything practical and theoretical in hotels and conferences in our education. We also had to read some marketing.

Studenten, Baker And Pastry Chef Training With Food Handling, Business Administration, Sales.