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@hendertech.net
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Ann Henderson is listed as Technical Support || expert explainer || resourcefulness guru || awesome autodidact || specialty coffee enthusiast based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at hendertech.net and a matched LinkedIn profile for Ann Henderson.
Ann Henderson previously worked as Lead Tech/Linux Web Server Administrator at One World Hosting and Tech Support Manager at One World Hosting. Ann Henderson holds Bachelor Of Arts - Ba, Photography, Significant Coursework In Math, Engineering, And Computer Science from The Ohio State University.
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AeroLeads found 1 current-domain work email signal for Ann Henderson. Compare company email patterns before reaching out.
The intersection of tech and people is where I live. I tenaciously pursue and find resolutions that result in clients walking away from technical support transactions feeling not just satisfied but authentically pleased.Years of experience in:- technical support and process management – particularly Linux servermanagement and web hosting- sales, account management, and project management.- excelling in both technical skills and people/communication skills- server upgrades and cloud migrations, building and configuring new servers,managing traffic and server load, backups, and firewalls- cybersecurity know-how in stopping hackers and ongoing server/networkhardening procedures- troubleshooting to find the root cause, beyond a temporary fix or patch- meeting clients at their level to help them understand technical problems Do you run a small company or a startup with a growing customer base and a variety of tech issues? Do you need a versatile and relatable addition to your team who can keep clients happy and solve tech problems as well? I could be that elusive person you’ve been searching for. Reach out. Let's connect. Perhaps our missions align.
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Columbus, Ohio, United States
Lead technical support and server administrator for 20+ Linux-based shared and private/VPS web hosting servers running WHM/cpanel. Company had a client base of 8000+ and utilized WHMCS software for ticketing and billing. Responsibilities included managing server load and space usage, firewalls, upgrades and migrations, configuring and maintaining WHMCS.
Columbus, Ohio, United States
Managed support team that was serving a growing client base of 5000+ web hosting accounts. Trained staff on topics that included ticketing system (WHMCS), billing and account management, cpanel/WHM, DNS, domain registrations, secure certificates, basic email troubleshooting, and common WordPress issues. Provided guidance on phone support strategies for.
Columbus, Ohio, United States
Handled more complicated site and email issues requiring Linux command line work and involving addressing Apache, PHP, or HTML problems. Continued on the front lines of phone and ticket support. Assisted with interviewing and hiring additional support team staff to address expanding client base. Configured new servers and migrated larger clients to.
Columbus, Ohio, United States
Answered incoming support calls, emails, and tickets from web hosting and domain registration clients. Typical support issues were email authentication errors, domains not resolving, repointing domains, billing questions, and requests for direction on basic web site management.
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Ann Henderson is listed as Technical Support || expert explainer || resourcefulness guru || awesome autodidact || specialty coffee enthusiast.
AeroLeads has found 1 work email signal at @hendertech.net for Ann Henderson.
Ann Henderson is based in Minneapolis, Minnesota, United States.
Ann Henderson has worked for One World Hosting.
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Ann Henderson holds Bachelor Of Arts - Ba, Photography, Significant Coursework In Math, Engineering, And Computer Science from The Ohio State University.
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