The intersection of tech and people is where I live. I tenaciously pursue and find resolutions that result in clients walking away from technical support transactions feeling not just satisfied but authentically pleased.Years of experience in:- technical support and process management – particularly Linux servermanagement and web hosting- sales, account management, and project management.- excelling in both technical skills and people/communication skills- server upgrades and cloud migrations, building and configuring new servers,managing traffic and server load, backups, and firewalls- cybersecurity know-how in stopping hackers and ongoing server/networkhardening procedures- troubleshooting to find the root cause, beyond a temporary fix or patch- meeting clients at their level to help them understand technical problems Do you run a small company or a startup with a growing customer base and a variety of tech issues? Do you need a versatile and relatable addition to your team who can keep clients happy and solve tech problems as well? I could be that elusive person you’ve been searching for. Reach out. Let's connect. Perhaps our missions align.