Ann Riley Email and Phone Number
Ann Riley work email
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Ann Riley personal email
Ann Riley phone numbers
I strive to bring joy and happiness into others’ lives by listening, sharing, and being present. I have over thirty years of experience in the hospitality industry and I love to work with others that share my passion of delivering an outstanding hotel experience to every guest. An organization succeeds when it is built on kindness. I believe that a friendly team who delivers excellent customer service will create loyal repeat guests. As a hotel general manager, I know that success can only be achieved with a unified team that values and respects each other. I work side by side with all departments to understand what they are facing and see the needs they may have. I know that each staff member has a strength to share with the team, and it is my duty to help them deliver that skill to others. I believe in empowering my staff to deliver excellent customer service to all.
Fairfield Inn & Suites By Marriott
View- Website:
- marriott.com
- Employees:
- 206259
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General ManagerFairfield Inn & Suites By MarriottYankton, Sd, Us
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General ManagerFairfield Inn & Suites By Marriott Aug 2022 - PresentUnited StatesOpened 72 room hotel in March 2023. Coordinated pre-opening tasks with building superintendent to ensure all times were completed in compliance with Marriott policies and state laws. Hired, trained and supervised 25+ new employees using Marriott Brand Standards training materials to ensure all staff could deliver excellent service. Exceeded market share in Occupancy, ADR, and REVPar within 3 months of opening by developing pricing strategies and building strong relationships. Drove guest satisfaction to top 8% of all Fairfield by Marriott properties -
AssociateSlowey Management, Llc Nov 2012 - PresentYankton, South Dakota, United States -
General ManagerHoliday Inn Express And Suites Yankton Sep 2017 - Sep 2022Yankton, SdDrove guest satisfaction scores by implementing monthly training in hospitality skills, loyalty recognition and problem resolution which empowered staff members to deliver excellent customer service. Increased ADR and occupancy using strategic pricing policies and developing strong relationships with guests for repeat business.
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Assistant General ManagerHoliday Inn Express And Suites Yankton Jun 2016 - Jul 2017Yankton, SdTrained front desk staff on delivering excellent customer service and recognizing loyalty members.
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Guest ServicesHoliday Inn Express And Suites Yankton Nov 2012 - Jun 2016Yankton, SdDelivered excellent customer service and used problem resolution techniques to address issues.
Ann Riley Education Details
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Hospitality Administration/Management -
Business Administration And Management, General
Frequently Asked Questions about Ann Riley
What company does Ann Riley work for?
Ann Riley works for Fairfield Inn & Suites By Marriott
What is Ann Riley's role at the current company?
Ann Riley's current role is General Manager.
What is Ann Riley's email address?
Ann Riley's email address is an****@****soft.fr
What is Ann Riley's direct phone number?
Ann Riley's direct phone number is +160566*****
What schools did Ann Riley attend?
Ann Riley attended Brigham Young University - Idaho, Byu-Pathway Worldwide, Brigham Young University - Idaho.
Who are Ann Riley's colleagues?
Ann Riley's colleagues are Shareesh Thayattukalam, Ihsan Khan, Shivam Suneja, Taylor Loman, Ed Smith, Anne Matt, Blake Goodrich.
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