Ann Mulligan Email & Phone Number

Bedford, Ma

Process cash applications including lockbox, ACH, EDI and wires. Process and release credit card orders through vendor on-line program. Document orders and credit adjustments. Process check refunds and check credit references. Prepare analysis of customer accounts. Report daily cash deposits, customer service and general administrative support for the department.

Concord, Ma

Handle full accounts payable processing cycle. Perform student billing charges for books, course packs, student fundraisers, clubs, travel, athletics and field trips. Assist senior accountant with collection calls on outstanding receivables. Oversee student run bookstore; Purchase and maintain inventory. Hire, train and manage student bookstore employees. Assist finance manager with various reconciliations and year-end audit requests.

Waltham, Ma

Meet and greet visitors to the department. Receive and handle all incoming telephone calls. Distribute all incoming mail to appropriate department personnel. Audit employee purchase credit card statements. Notify employees of non-compliant transactions/additional proof of purchase documentation. Maintain corporate credit card production matrix. Log purchase order requisitions for review by assistant director of purchasing. Mail out all approved purchase order requisitions in a timely manner. Assist with audit requests as needed.

191 Spring St. Lexington, Ma 02420

Posted $60M wholesale cash per month to A/R for multiple brands. Collaborated with corporate accounting group on monthly reconciliation discrepancies. Reconciled monthly credit card transactions for wholesale receivable. Provided detailed schedule for accounting department.Ensured timely and accurate posting of cash and credit cards by setting up standard operating procedures for cash application and credit card processes. Guaranteed timely payments by assisting with international letter of credit account submissions and providing necessary documentation to bank. Met cash application and credit card reconciliation deadlines regardless of record-high sales figures. Received Spot Award for recognition of outstanding contributions, May 2011

191 Spring St. Lexington, Ma 02420

Oversaw credit card prepay account portfolio. Processed, posted, and reconciled rapidly growing wholesale credit card portfolio in A/R for all brands. Assisted with new account applications. Processed financial adjustments prepared by credit department. Provided timely credit reference requests, resulting in accurate credit limits and forecasting problem accounts. Forecasted problem accounts used for quarterly bad debt meetings by preparing monthly A/R reports highlighting monthly aging and top ten past due accounts. Increased sales and revenue for wholesale partners by maintaining employee purchase and special promo accounts for various new product marketing events. Saved thousands of dollars and resolved disputes in a timely manner by researching and resolving Merchant Service and AMEX charge back requests. Streamlined entire credit card portfolio process by utilizing Lean Six Sigma concepts and strategies. Facilitated new account applications by examining Dun & Bradstreet and Reimer reports.

191 Spring St. Lexington, Ma 02420

Interacted with accounts and customer service to implement effective solutions and maintain goodwill. Posted cash to wholesale A/R for Sperry Top-Sider brand and acted as backup during peak / vacation times. Conducted monthly meetings with finance heads to discuss problem accounts and unauthorized deductions. Researched and resolved wholesale advertising and markdown chargebacks for all brands by collaborating with customer service, finance, and account contacts to facilitate timely resolutions. Decreased monthly corporate advertising and markdown chargebacks across all brands by researching and implementing effective solutions. Received Spirit Award for outstanding results for Y/E December 2001.

Managed daily store audit reporting of cash and sales for 35 domestic and 5 foreign stores. Analyzed daily filter reports and researched discrepancies in cash, checks, bank cards, gift certificates, store credits, and store discounts. Reconciled foreign store bank statements.