Ann Piper Email & Phone Number

Riverside, Ca

Fresno, California

Austin, Tx

Perform Pre-Copy tasks required for start of MST (Training Environment) BuildComplete Day 1-5 tasks for training environment build using official Epic materials and documentationTroubleshoot and resolve build issues

Burbank And Torrance, Ca

Classroom instructor for 100-200 level Ambulatory classes for Providers and for MAsMan practice lab and administer proficiency exams Go-live support for providers and clinical staff at primary care and specialty clinicsElbow-to-elbow assistance to providers having difficulty with software post go-liveProvider customization assistance with documentation tools and preference lists

Renton, Wa

Certified in EpicCare Ambulatory and Ambulatory Order Transmittal (Epic 2010)Lead Ambulatory Principal Trainer for Epic implementation at 37 Primary Care, Urgent Care and Specialty Clinics Primary liaison between training, management, Epic, the ambulatory build team and the SMEs during initial and late-term build phasesDesign and write curriculum to meet Epic standards, clinic workflow and corporate compliance requirements Data validation and process improvement throughout projectCreate lesson plans, student workbooks and teaching aids Build training environment in preparation for CT, Super User and End-User trainingTrain newly-hired Credentialed Trainer candidates on Provider, Surgeon, Nursing, and OB lesson plans and workflowExtensive workflow analysis and build customization to meet departmental needs

Tacoma, Wa

Lead educator for bi-weekly Epic for Ambulatory Provider classesProvide one-on-one assistance to providers to customize Epic tools and processesDeliver on-site end-user support to ensure successful implementation and improved workflowClassroom educator for Intro to Epic for Inpatient and Ambulatory Provider classesWork with developers and end-users to improve communication and Epic utilizationDesign and write curriculum to match updated class content, workflow and BP Standards Go-Live support for PACU and HOD clinicsLead classroom educator for inpatient Bedside Bar-coding project at TG/Mary Bridge Hospitals

Seattle, Wa

Generated more than $90K annually in on-site training revenueClassroom software educator for groups of 2-18 Provided on-going product and technical support using WBT and CBT Developed on-line curriculum and technical documentation for end-users

Tacoma, Wa

Credentialed in HODTrained clinical and administrative hospital personnel on Epic softwareAssured successful adoption of Best Practices via on-site follow-up instruction and supportCurriculum development of job aides and learning guidesGo-Live Support for Tacoma General/Mary Bridge system-wide in-patient implementation

Delivered on-site training for K-8 reading and math multi-media software throughout assigned regionCollaborated with training team to design and produce supplemental training materials