Ann Shiveley Email & Phone Number

Milwaukee, Wi, Us

Working with the U.S. supply chain and logistics teams on projects to improve the efficiency and costs of inbound and outbound shipping between the U.S. and Thailand.

Milwaukee, Wi, Us

Led change management for an ITSM replacement that impacted 5000 employees, contractors and other users globally. I was brought onboard to help the project sponsors make a case for this change to impacted stakeholders, and then create and execute communications, training and reinforcement plans on a very short timeline.

Chicago, Illinois, Us

Led change management for new global offer process that impacted recruiters, talent acquisition coordinators, hiring managers and candidates in the U.S., Canada, U.K. Singapore and Ireland. Scoped change approach based on detailed stakeholder analysis and impact assessment. Created and executed communication, training and resistance management plan to drive scalable adoption. Created toolkits that global talent acquisition leaders could leverage to communicate changes with their imp[acted employees.

Chicago, Illinois, Us

Executed training strategy to support global ServiceNow implementation for HR knowledge/content and case management impacting 3,000 HR employees and 78,000 end users. Developed and executed global training plan based on training needs assessments, HR leader input and adult learning best practices. Collaborated closely with communications and change management leads to coordinate readiness expectations, workstreams and timelines. Developed five LMS modules using Articulate 360 and other training materials. Led training, demonstrations and Q/A sessions to prepare testers and highly impacted HR employees. Became proficient in three ServiceNow systems to credibly design accurate training materials and interface with technical and subject matter experts throughout project. 89 percent of highly impacted employees indicated that they would be ready to use ServiceNow by go live date.

Gaithersburg, Maryland, Us

I led OCM for Emergent's Microsoft Teams deployment. My role included planning and executing communication activities, training activities, devising creative adoption strategies and working directly with primary sponsors to lead change and manage resistance. I led multiple training sessions in Teams and various applications for hundreds of employees, receiving consistently strong positive feedback for my subject matter expertise and enthusiasm. Emergent is transitioning me to support business projects with OCM now that the Teams deployment is moving into a steady state. Those projects range from revising the process to review externally focused scientific and medical content, launching Power BI dashboarding capabilities for financial planning and reporting, and driving more standardization and efficiencies across the company's manufacturing sites.

Ephrata, Wa, Us

I enable the people side of change for a regional power company that is transitioning to cloud technology through an Office 365 transformation. As a hands-on and creative change leader, I have outlined a change strategy based on key stakeholder input and am now coaching sponsors and implementing communication and training plans to drive adoption and ability for Office 365. Using Scrum project management, I participate in sprint planning, daily Scrums, sprint reviews and sprint retrospectives. Our team employs Azure DevOps to plan and track epics, features, tasks and backlog items. I also present my progress at monthly steering committee meetings and other executive forums as needed.

Greenwood Village, Co, Us

As part of the project management office (PMO) I devised and executed change management plans across the bank's investment portfolio of projects. Projects included a conversion of the bank's lease servicing system (InfoLease to LeaseWave) and a CRM system conversion (Microsoft Dynamics to nCino). My activities focused on driving the transformational nature of these projects through close collaboration with project, business and technical leads and executive sponsors. Accomplishments include uniting stakeholders around a single vision and increasing their confidence in the change management function.

Denver, Colorado, Us

I enabled clients to maintain their employees' engagement and participation through change management while they execute digital transformations.

Denver, Colorado, Us

By leveraging Prosci's ADKAR methodology, I designed the change management strategy and all planning documents needed for an Office 365 and Windows 10 transformation. Deliverables included plans to guide communications, training, resistance management and sponsor activities. I created robust communication tools so that impacted employees were aware of upcoming changes, timelines and expectations at all times. Results include minimal resistance from change-resistant groups, positive feedback from executives and seamless integration of change management tactics into project plans.

Denver, Colorado, Us

I led communications during a SharePoint 2013 migration. As the liaison between client and migration team, I gathered requirements, created plans and schedules, and resolved questions and concerns. I tested SharePoint 2013 sites and logged and closed defects. Accomplishments include creating and presenting a “lessons learned” presentation for other regions that were preparing to test later in the year, and that client was consistently informed of requirements and deadlines.

West Allis, Wi, Us

I planned and drafted internal communications to support impacted employees during a major IT system integration resulting from an internal merger. Changes included revising the organizational structure, an email, desktop and mobile phone migration, and new systems for video conferencing, requesting IT support, instant messaging and phone security.

Denver, Co, Us

I led employee communications globally for Human Resources and Finance. My role focused on driving employee engagement by increasing the CFO's and CHRO's visibility and accessibility. The tactics I leveraged included creating venues for leaders to have meaningful dialogue in small settings and finding more opportunities to share information in a timely and transparent way. My change management work included supporting a Workday transformation, new performance management processes, office location consolidations, role eliminations, a new employee recognition program and transforming private workstations into open office space.

Chicago, Il, Us

As a member of the Golden Brewery's senior operational team and the core change management team, I directed all internal communications and enabled employees to participate in major organizational change events including adjustments to benefits, procedures, roles, schedules, work processes, organizational leadership and business strategy. Achievements include feedback from leaders that they were prepared to sponsor changes and year over year increases in employee engagement scores despite numerous organizational changes.

I planned and executed strategic communication projects for technology and energy clients on two levels: 1) clients who wanted to drive cultural and organization change inside their organization; 2) clients who wanted to communicate their business value to employees, customers, and suppliers through strategic employee communications, media relations and marketing tactics. I supported EnCana Oil & Gas, ConocoPhillips, Chevron Mining, Juniper Networks, Ingram Micro, Avnet, IHS, ACT Teleconferencing, MX Logic and Autotask with the following deliverables: employee communications, organizational change management communications, business process improvement communications, media relations, media training and strategic communications planning.

Master'S, Business Administration

Graduate Certificate, Project Management

Bachelor'S Of Arts, Political Science

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Business Administration - Mba, Business Administration And Management, General