Ann Spoth, Mls Email & Phone Number

Denton, Texas, United States

Case manager for individuals seeking financial assistance from the federal government. • Conducted investigative interviews to verify case file accuracy and completeness with federal agencies and third-party organizations. • Validated case files utilizing confidential and proprietary databases.• Determined Federal awards for assistance based on official guidelines.• Provided instructions and referrals to resources, programs, and other Federal agencies.• FEMA-Top 1% of agents based on quality of work and file management

Plano, Tx

♦Global Research: Utilized strong searching skills, with extensive experience delivering research and analysis utilizing a wide range of tools to support business requirements. Areas of research expertise include: industry, company, technology and competitive intelligence. Supplied actionable intelligence to sales enablement, market planning, client delivery and competitive strategy. Addressed research needs ranging from basic information to complex requirements requiring in-depth research and detailed analysis. Supported sales pursuits by analyzing competitors’ strengths, vulnerabilities and market position to help close the opportunity. As Team Leader, assigned inquires to appropriate team members. ♦Vendor Management: Created partnerships with vendors to address research needs of the enterprise and individual business units. Vendor contract Subject Matter Expert ensuring that vendors met all obligations and internal clients adhered to all contract terms, including copyright permissions. Partnered with vendors to provided training and liaison to industry analysts. Sourced new vendors to meet changing business requirements; involved in procurement process. Annual research budget exceeded $1M. ♦Training: Created and delivered a wide range of training modules, including global workshops for large teams to one-on-one training. Training goals included database instruction and innovative utilization of resources. Developed methodology for client prospecting based on multiple factors and utilizing various research databases. Established roadmap allowing sales staff to efficiently research key prospects. Provided on-boarding training to new hires. ♦Communications: Marketing lead for Information Center. Created and maintained intranet web pages promoting center’s capabilities as well as available resources. Promoted research team via internal newsletters and blogs. Guest speaker at staff meetings throughout the organization to market specific tools and capabilities.

Held customer-facing and dealership support positions with various GM automotive marketing divisions. Responsibilities included managing legal mediation and arbitration claims, interacting with retail owners to identify and resolve concerns, and interfacing with dealership management to implement incentive and promotional programs.

Mls, Library And Information Science

The Master of Library Science degree program at Texas Woman's University is accredited by the American Library Association Committee.

Paralegal Certificate

Bachelor'S Degree, Journalism