Chefkonsulent Hos Di - Marketing Automation Lead
CurrentDanish Industry – DI – is Denmark’s largest, most representative and most influential business and employers’ organisation, covering manufacturing as well as service industries across sectors such as transport, energy, IT, health, trade and professional services.20.000 members (wide variety of danish companies) and 130.000 individual professionals 45 newsletters, 11 industry communities and 100 member associationsComplex structure of communicationMy achivements first 1½ year:📍Focus: Personalization and to communicate more relevant to each member of DI (on a personal level)📍Use new tools (data, marketing automation, ML & AI) to improve satisfaction, NPS and CLV📍Vendor selection and purchase of DI's new marketing automation system 📍Demo and deep dive with Agillic, Bloomreach, SalesForce, Hubspot and MicroSoft📍Implementation, templates & data model - up and running in 6 months 📍Organization of a new marketing automation team📍At the forefront of a new data driven communication discipline in DI📍Change management in a complex and politically member driven company - ongoing (1.000+ colleagues ...)📍Analyses and data input to a machine learning model for recommendations to our members 📍Test of MS Copilot and other ai tools for optimization of text and personalization