Ann Stippec Email & Phone Number

P•O•E is a workplace planning and solutions firm that specializes in designing office, education, and healthcare environments to support the employees, students, and patients who use them. With over 30 years of experience, P•O•E has a team of expert resources available to address the needs of the ever-changing facility. As a Best in Class Haworth dealer, P•O•E has access to global workspace research and product development. Headquartered in Saint Louis, Missouri and with a worldwide footprint, we discover what impacts people, to create places that work.

St Louis, Missouri, United States

Enhancing customer satisfaction by maintaining comprehensive records of interactions, ensuring personalized service, collaborating cross-departmentally to resolve complex issues and demonstrating exceptional communication skills in managing and resolving consumer complaints efficiently while maintaining over a 90% positive customer satisfaction rating

Greater St. Louis

United States

Analyzing diverse data sources to identify trends and opportunities and developing and executing strategies to enhance operational efficiency and reduce costs, managing personnel actions including promotions, transfers and disciplinary measures and providing mentorship and training to employees on a company-wide level

United States

Point of Contact in charge of all inbound and outbound communication, overseeing multiple projects while simultaneously managing client expectations and cultivating business partnerships to build lasting relationships with internal and external parties, introducing new technologies such as live chat software to improve customer experience and evaluating customer feedback and identifying areas for improvement, managing company calendar and working with clients and organizations to coordinate and oversee all aspects of in-house and off-site events

United States

Recruiting, hiring, and training new staff ensuring understanding of duties, policies, and procedures, conducting performance evaluations and providing constructive feedback, facilitating effective communication among staff to ensure smooth operations, analyzing and improving processes to enhance productivity, monitoring inventory and managing orders to maintain optimal stock levels of product, publishing weekly schedules by set deadline while working to accommodate employees individual schedules and prior commitments, delegating tasks based on team members' skillsets for optimal efficiency while upholding customer service standards, successfully managing a team that contributed to the company achieving double-digit year-over-year sales growth