Leading digital transformation initiatives in order-to-cash processes with a focus on optimizing workflows and driving adoption of new technologies. Responsible for managing change efforts, organizing stakeholder training, and aligning project teams with leadership. Designing and executing communication strategies to ensure transparency, engagement, and successful implementation of new systems and processes.

Leading credit management operations for the APAC region, ensuring compliance with customer credit limits and regional financial policies. Overseeing creditworthiness assessments and risk evaluations tailored to the unique dynamics of APAC markets. Providing strategic guidance through detailed credit reports and assurance reviews to drive informed decisions across the region.

Overseeing customer credit limits to ensure compliance and uphold financial stability, while proactively mitigating potential violations. Conducting thorough evaluations of client creditworthiness for both current and prospective customers. Performing in-depth risk analyses by leveraging diverse data sources, including regional, sector-specific, and environmental factors. Preparing comprehensive credit reports and completing assurance reviews to support informed and strategic decision-making processes.

Efficiently overseeing cash collection processes in the Central European region, ensuring adherence to established credit policies and timely payments. Monitoring customer accounts to detect and address credit and fraud violations, while resolving issues to facilitate smooth payment reception. Identifying key strategic clients and potential risks, and implementing effective mitigation strategies. Managing the accurate allocation and recording of incoming payments, as well as overseeing the dunning and dispute escalation processes to maintain financial stability and operational efficiency.