Ann Szeluga Email & Phone Number

Somerville, NJ

Pro Bono - Responsible for advising and testing (Web, Mobile, and Plug-ins) the functionality of the new Website built using WordPress, creating captions of all the pictures on the new website, and working on editing 136 PowerPoint slides for the Networking course

Somerset County, New Jersey, United States

New Jersey

• Lead on Network Project Portal (NPPs) that required coordinating work on projects with team members within and across organizations through meetings and calls to ensure work was completed per customer request and on time
• Worked on Network Project Portal (NPPs) that required analyzing, testing, and applying alarm thresholds, alarm priorities, alarm routing rules, auto-flow, alarm filtering, and creating and maintaining worklists via.
• Automated the alarm system process (through auto-flow and alarm maintenance), reducing ticket volume for monitoring centers by more than 148,900 tickets, saving the company over $1M in 2018
• Proven record of excellence in job testing and alarm rule maintenance within extremely tight schedules while managing multiple assignments to deliver high quality systems that meets and exceed customer expectations
• A highly motivated individual and team player with an exceptional attention to detail

Edison, New Jersey

• Performed alarm analysis on NMA tickets and provided suggested resolutions to reduce the number of tickets generated in the Global Reliability and Operations Center (GRPC)

Warren, New Jersey

• Used the Virtual Information System Integration Online Network (VISION) System, which is an integrated system that supports the Cellular Carrier’s business end to end
• Lead on testing projects related to the billing system, which included activating customers, performing testing of new price plans, price plan changes, Mobile Directory Number (MDN) changes, device changes, suspending.
• Lead on testing projects related to Customer Service Search Experience Redesigns and enhancements as well as Negative List Optimization enhancements of lost / stolen devices
• Testing encompassed participating in meetings and working with peers in all the phases of SDLC, analyzing business requirements and development documents, creating test plans, writing test cases, performing test case.
• Testing required the knowledge of XML, SQL, DB2, TSO, and JCL
• Participated on testing projects with both onshore and offshore team members. System testing consisted of testing in an agile environment consisting of multiple projects per month as well as off-releases

Piscataway NJ

• Lead on coordinating system testing work between three team members and ultimately sole System Tester for NMA for all Batch Processes to deliver multiple projects to expand and support network technologies in.
• Recognized for effectiveness in collaborating with developers to test depths within applications that others have not explored, finding and resolving problems that have eluded others
• System testing and QA for annual life-cycle changes consisted of: two major feature releases, two minor releases, and emergency on demand releases
• Performing regression testing of Batch process during life-cycle of the NMA System to ensure existing functionality was intact, and improve quality and performance of the product by identifying and resolving defects to.
• Initiated and successfully improved quality procedures and tools in all areas of responsibility to ensure that there was robust testing coverage utilizing less time and cost, and significantly reducing the number of.
• Provided training and mentoring to peers to ensure a better understanding of areas of responsibility, which provided a better-quality product to customers

Master Of Science - Ms, Computer Science

Training, Pmi-Agile 30 Pdu

Training, Ms Sql Server Core Programming

Training, Business Analysis (Ba) 50 Pdu'S

Training, Qa Automation (Java & Selenium)

Bachelor Of Science - Bs, Computer Science