Dynamic and results-driven Accounts Receivable Systems Manager with extensive experience in managing international teams, automating accounting processes, and improving financial reporting accuracy. Expertise in training end-users on custom accounting systems, enhancing operational efficiency, and providing exceptional customer service. Proven track record in process improvement initiatives and strong analytical skills utilizing SQL and Power BI.Responsibilities• Lead and manage an international accounts receivable and accounting systems support team responsible for the allocation of over $1 billion in ACH, Wire, and Check payments annually as well as support all accounting system users world-wide.• Develop and conduct comprehensive training programs for end-users on custom accounting systems, accounting principles, billing practices, and AR automation.• Conduct month-end data reviews in support of GL processes and audit preparations.• Research and resolve billing discrepancies and intercompany payment issues, maintaining accuracy in financial records.• Collaborate with the legal department and finance developers to resolve issues related to an enterprise legal management system.• Implement process improvements that enhanced automation in billing and invoicing, reducing operational risks and improving cash receipts.• Prepare and deliver company-wide presentations on finance systems, Power BI analytics, and billing best practices.• Manage daily reconciliation of payment feeds, ensuring alignment with cash receipts, and addressing cash discrepancies.• Supported Milliman employees in utilizing accounting-related systems while providing exceptional customer service.• Documented processes and led the implementation of a payment automation system, ensuring seamless transitions for all stakeholders involved.• Conduct detailed analytics by leveraging SQL and Power BI to provide insights to senior leadership regarding revenue, aging, and cash flow projections.

As the Milliman Account Support Supervisor, I supported and trained employees on custom Timesheet, Billing and Account Payable systems. I was responsible for reviewing month-end data, reconciliations, various journal entries, with some banking duties while supporting other GL procedures and audit preparations. I spent 20% of the time on PowerBI and data queries. I was responsible for the supervision of an Accounting Specialist in India.Some of my Duties and Responsibilities were:• Provide excellent customer service on in-house built time, billing, and AP systems to all levels of employees.• Support admin/processing users on Concur Expense Management.• Train end-users on custom accounting systems, PowerBI, and billing/AP practices.• Review AP/AR processed by US offices.• Allocate incoming electronic payments.• Prepare miscellaneous journal entries in multiple ledgers/currencies.• Pull specific data into PowerBI for data analytics.• Assist with complex billing situations and how to process them within our system.• Assist with and/or lead process improvement initiatives within Finance.• Ad hoc projects/queries requested by CFO, Controller, and practices.• Oversee US bank reconciliations which often include combining multiple practices/bank accounts.• Perform reconciliations and research as needed on financials.• Provide treasury and banking support to offices and Assistant Treasurer.• Supervise Accounting Specialist located in India.

As the Milliman Senior Accounting Specialist, I supported and trained employees on custom Timesheet, Billing and Accounts Payable systems along with reviewing month-end data. I was responsible for reconciliations, various journal entries with some banking duties. On occasion I would create database queries along with the support of other GL process and Audit preparations.Some of my Duties and Responsibilities were:• Review AP/AR• Review and close time and billing• Record wires and ACH payments in the custom billing system• Miscellaneous journal entries• Assist and/or own complex processes• Assist and/or lead process improvement initiatives within Finance• Ad-hoc projects/queries requested by practices• Bank reconciliations• Perform reconciliations and research as needed on financials• Provide excellent customer service• Support end-users with time entry, invoicing and billing in custom accounting systems• Treasury and banking support• Training of end-users on custom accounting systems which include Timesheet/Billings/AP

As the Milliman Accounting Support Specialist, I supported and trained employees on custom proprietary Timesheet and Billing systems. In this role, I performed reconciliations, various journal entries, banking and other finance Department processes as needed.My primary Duties and Responsibilities were: • Support users with time entry, invoicing, and billing in a custom accounting system• Train users on time entry, invoicing, and billing in a custom accounting system• Provide support for the billing system interface with an Enterprise Legal Management system• Provide excellent customer service• Assist with Month-end close• Perform miscellaneous journal entries• Perform reconciliations and research exceptions• Provide treasury and banking support, as needed• Research and record incoming electronic payments

Migrated organization to an online accounting program that is tailored towards small non-profits. Keep an accurate and detailed account of all funds received and disbursed. Prepare and file the appropriate federal tax forms in a timely manner. Reconcile account balances to monthly statements. Reconcile deposits from the credit card processing company to the bank statement and customer portal report, ensuring that all revenues and expenses are correctly categorized. Submit a detailed written monthly financial report at each meeting of the executive board. Develop and present the yearly budget with the support of the executive board. Set up and run the official judging system for all club figure skating competitions using a proprietary United States Figure Skating accounting program, ensuring all information is synchronized to allow the competition to run smoothly and fairly.

 Migrated organization to an online accounting program that is tailored towards small non-profits. Ensured all organization funds were promptly deposited into the proper bank account. Handled all organization accounts receivable and accounts payable. Kept an accurate and detailed account of all funds received and disbursed. Prepared and filed the appropriate federal tax forms in a timely manner. Reconciled account balances to monthly statements. Submitted a detailed written monthly financial report at each meeting of the executive board. Developed and presented the yearly budget with the support of the executive board.