Ann Connolly Email & Phone Number

Boston, Ma, Us

Greater Boston Area

Greater Boston Area

- Lead Technical Business Analyst across the E-Commerce Practice- Responsible for gathering and understanding business requirements and objectives- Own maintaining scope and setting feature priority- Point of contact for functionality related questions during development- Provide oversight to both the development & client teams during build

Greater Boston Area

- Lead and manage a team responsible for finalizing direction, solution and requirements for all client integrations- Elicit requirements from business stakeholders and developers using interviews, document analysis, requirement gathering sessions, business process descriptions, business analysis and workflow analysis.- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from the… Show more - Lead and manage a team responsible for finalizing direction, solution and requirements for all client integrations- Elicit requirements from business stakeholders and developers using interviews, document analysis, requirement gathering sessions, business process descriptions, business analysis and workflow analysis.- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from the underlying true needs.- Identify and recommend business process and/or system changes based on department and company business strategies.- Coordinate requirements and documents into a central repository.- Assess and validate solutions to ensure there are no gaps from requirements and business process through design, development, implementation and support.- Produce a Business Requirements Document and Acceptance Test Document that serves as the principal artifact for both Engineering and the Integration team to work from. Show less

Greater Boston Area

Participate in post-integration and sales meetings as the technology expert.Be the domain expert to formulate technical solutions that meet customer objectives.Propose the architecture of the SessionM Platform technology and how it will connect with existing client process and systems.Work to train new partners on the PlatformEmpower partners with an environment and resources that meets their needs given their sale opportunities. Be an expert on the Product… Show more Participate in post-integration and sales meetings as the technology expert.Be the domain expert to formulate technical solutions that meet customer objectives.Propose the architecture of the SessionM Platform technology and how it will connect with existing client process and systems.Work to train new partners on the PlatformEmpower partners with an environment and resources that meets their needs given their sale opportunities. Be an expert on the Product Roadmap/Initiatives to confirm all client projects are in line with the company’s goals and no work is duplicated.Build and present presentations, diagrams and proposals that clearly articulate solutions architecture to meet specific client needs.Work closely with engineering in delivering enterprise-level solutions to customers through problem solving, testing, and code delivery.Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are necessary.Work with development engineers, product managers, account managers and other departments in understanding the technology, the technology applications and solutions.Serve as a main on site resources for the SA team in Boston.Work closely with the Product Team to stay up to date on new releases, enhancements and initiatives and keep the entire SA informed. Show less

Greater Boston Area

Responsible for the overall Product cohesiveness across the organization.Manage the overall Product performance and highlight blockers or interruptionsMake sure Client initiatives are scalable for our product and not one-off solutions. Work with specific Product Teams to spec and develop client specific initiatives are scalable for our product and not one-off solutions. Key player in strategic decisions/conversations on how to best achieve and execute client requirements from a… Show more Responsible for the overall Product cohesiveness across the organization.Manage the overall Product performance and highlight blockers or interruptionsMake sure Client initiatives are scalable for our product and not one-off solutions. Work with specific Product Teams to spec and develop client specific initiatives are scalable for our product and not one-off solutions. Key player in strategic decisions/conversations on how to best achieve and execute client requirements from a product perspective. Main point of contact for all Post Integration Requests from existing Clients and all Pre-Sales or Demo related requests.Direct Resource for Project Managers on Integrations as development needs are realized across Product Development Teams. Responsible for working with PM’s on their timelines and priorities to address needs for active or upcoming integrationsWork with Engineering Managers to create process around documentation, releases, ticket/backlog managementEnsuring key stakeholders (sales, customer success, program managers) are informed on process, plans and any delays throughout a projectWork with our Ad Operations team to manage the day-to-day media requirements of our clients, identifying specific ad unit requirements and working with the engineering team on solutions.Manage relationships with third party tag, reporting, and ad serving vendors to understand their technology and provide integration requirements to the engineering team.Partner with the account management and creative teams to conceptualize ad executions that meet the goals of RFPs or sold campaigns.Lead the product strategy around how to improve campaign performance by optimizing the user experience of ads, simplifying the ad trafficking process, and defining reporting requirements.Translate strategy into road maps and prioritized user stories, write detailed requirements documents and work with designers to develop flows, wire-frames, and mockups. Show less

Greater Boston Area

-Manage the Customer Support and Rewards Fulfillment Teams-Oversee and share in the development of all user facing content-Create all Help Desk documentation for users and enterprise clients-Closely support the Ad Operations and Client Development teams-Oversee and maintain SessionM's locations database-Participate in Product Development along with Project Management and Tracking

Greater Boston Area

-Solve problems, investigate product issues, and provide support using our support ticket management tool, Zendesk.-Update information on all new product features and write detailed tutorials for the Help Center to educate users.-Assist will all social media content and management-Monitor feeds, interact with users and sustain engagement and feedback.-Participate in Product Development along with Project Management and Tracking

Greater Boston Area

-Serve as a main point of contact for clients and our creative team-Develop, operate and analyze multiple PPC/Google AdWords Campaigns-Manage, track and report web traffic through Google Analytics-Responsible for media buying and placement-Accountable for quality and timeliness of final deliverables-Complete billing and invoicing on a monthly basis-Assist clients with best web practices and SEO

Providence, Rhode Island Area

-Completed 100% of all graphic design materials for client applications-Spent 80% of time serving as Project Manager on multiple accounts simultaneously includingprojects for Providence College, Judiciary of Rhode Island, Rhode Island General Assembly,Rhode Island Attorney General and Massachusetts Community Software Consortium-Captured and defined business requirements and documentation for our custom web applications along side our clients, including Project Plans, Process… Show more -Completed 100% of all graphic design materials for client applications-Spent 80% of time serving as Project Manager on multiple accounts simultaneously includingprojects for Providence College, Judiciary of Rhode Island, Rhode Island General Assembly,Rhode Island Attorney General and Massachusetts Community Software Consortium-Captured and defined business requirements and documentation for our custom web applications along side our clients, including Project Plans, Process Flow Charts, Functional/EnvironmentSpecifications and Use/Test Cases along with sign off documentation-Preformed Quality Assurance on all Milestones of our Projects to ensure availability to our clientswas on schedule and up to our standards-Provided all written and verbal communication channels between clients and Stonewall’stechnical teams to ensure timely execution of deliverables-Started, supervised and hired individuals for the first Stonewall Internship Program-Solely ran and analyzed Stonewall’s CRM based database and marketing campaigns in additionto Google Analytics-Worked with Clients to Design custom Data Visualization/Dashboards and Reports throughPerformancePoint, SSRS, Dundas and PowerPivot Show less

-Assistant Coach of the Girls’ Varsity Basketball team-Mentored and taught female high school athletes-Assisted with organizing team functions, fundraisers and maintaining records/statistics for players

-Assisted in running and operating the "From Volvo with Löv" Tour-Organized caterers and hotels for many of the nationwide tour stops-Analyzed and prepared survey results for Volvo on a weekly basis and presented results-Participated in brainstorm sessions for companies such

-Helped develop campaigns for ESPN which involved print and digital media-Assisted in the development of presentations and pitches for ESPN and ESPN360-Learned the importance of brand development and support

Foxboro, Ma

Assisted with all marketing and sales responsibilities for the New England Patriots and Revolution games as well as all Gillette Stadium events.