Ann Connolly Email & Phone Number

Boston, MA, US

Greater Boston Area

Greater Boston Area

- Lead Technical Business Analyst across the E-Commerce Practice- Responsible for gathering and understanding business requirements and objectives- Own maintaining scope and setting feature priority- Point of contact for functionality related questions during development- Provide oversight to both the development & client teams during build

Greater Boston Area

- Lead and manage a team responsible for finalizing direction, solution and requirements for all client integrations- Elicit requirements from business stakeholders and developers using interviews, document analysis, requirement gathering sessions, business process descriptions, business analysis and workflow analysis.- Critically evaluate information.

Greater Boston Area

Participate in post-integration and sales meetings as the technology expert.Be the domain expert to formulate technical solutions that meet customer objectives.Propose the architecture of the SessionM Platform technology and how it will connect with existing client process and systems.Work to train new partners on the PlatformEmpower partners with an.

Greater Boston Area

Responsible for the overall Product cohesiveness across the organization.Manage the overall Product performance and highlight blockers or interruptionsMake sure Client initiatives are scalable for our product and not one-off solutions. Work with specific Product Teams to spec and develop client specific initiatives are scalable for our product and not.

Greater Boston Area

-Manage the Customer Support and Rewards Fulfillment Teams-Oversee and share in the development of all user facing content-Create all Help Desk documentation for users and enterprise clients-Closely support the Ad Operations and Client Development teams-Oversee and maintain SessionM's locations database-Participate in Product Development along with Project.

Greater Boston Area

-Solve problems, investigate product issues, and provide support using our support ticket management tool, Zendesk.-Update information on all new product features and write detailed tutorials for the Help Center to educate users.-Assist will all social media content and management-Monitor feeds, interact with users and sustain engagement and.

Greater Boston Area

-Serve as a main point of contact for clients and our creative team-Develop, operate and analyze multiple PPC/Google AdWords Campaigns-Manage, track and report web traffic through Google Analytics-Responsible for media buying and placement-Accountable for quality and timeliness of final deliverables-Complete billing and invoicing on a monthly basis-Assist.

Providence, Rhode Island Area

-Completed 100% of all graphic design materials for client applications-Spent 80% of time serving as Project Manager on multiple accounts simultaneously includingprojects for Providence College, Judiciary of Rhode Island, Rhode Island General Assembly,Rhode Island Attorney General and Massachusetts Community Software Consortium-Captured and defined.

-Assistant Coach of the Girls’ Varsity Basketball team-Mentored and taught female high school athletes-Assisted with organizing team functions, fundraisers and maintaining records/statistics for players

-Assisted in running and operating the "From Volvo with Löv" Tour-Organized caterers and hotels for many of the nationwide tour stops-Analyzed and prepared survey results for Volvo on a weekly basis and presented results-Participated in brainstorm sessions for companies such

-Helped develop campaigns for ESPN which involved print and digital media-Assisted in the development of presentations and pitches for ESPN and ESPN360-Learned the importance of brand development and support

Foxboro, MA

Assisted with all marketing and sales responsibilities for the New England Patriots and Revolution games as well as all Gillette Stadium events.