Anny Cancino Email & Phone Number

Aventura, Florida, United States

- Serve as brand ambassador delivering exceptional client experiences at Tiffany's luxury boutique, managing hospitality services and client amenities to maintain brand excellence- Process client services through Brilliance CRM and Cegid systems, including repairs tracking, purchase history, and personalized profile management- Support sales and operations through client assistance, inventory management, and processing tasks including gift wrapping and shipping preparation

Miami, Florida, United States

- Managed post-sale operations for Bulgari boutiques across North and Central America, as well as wholesale accounts, through SAP and SAP CRM systems- Cultivated robust relationships with store managers, distributors, and service centers, providing strategic guidance, problem-solving expertise, and coordinating repair logistics to maximize sales performance and customer retention- Led regular touch-base meetings to assess market dynamics and boutique performance, identifying opportunities for service enhancements through advisor feedback and competitor analysis- Leveraged comprehensive product knowledge to provide expert recommendations, deliver exceptional customer support, and elevate overall customer experience

Los Angeles, California, United States

- Provided exceptional customer service by addressing pricing and design inquiries promptly via phone, email, and meetings, driving increased customer satisfaction and conversion rates.- Optimized production scheduling process by designing an automated Excel template for data entry, calculations, and report generation, saving over 100 hours annually.- Increased website traffic by 20% and online sales by 15% through strategic management of social media platforms, Etsy account, targeted content creation, engagement optimization, and analytics utilization.

Lake Bluff, Illinois, United States

- Provided sales support in California and South America by conducting face-to-face client visits and product demonstrations across the region, generating high-quality sales leads through hands-on equipment showcases and trade show presence, while expertly promoting offerings and addressing customer inquiries. - Trained South American dealer network through comprehensive virtual product training, equipping dealers with enhanced expertise.

Lake Bluff, Illinois, United States

- Negotiated strategic outsourcing of manufacturing components internationally and secured favorable pricing/terms with vendors, driving significant cost reductions. Managed vendor relationships, and implemented cost-effective shipping methods while ensuring timely deliveries and adherence to quality standards.

Lake Bluff, Il

- Managed social media strategy, engaged customers, and increased followers across platforms.- Contributed to e-commerce website development, redesign through prototypes, user flows, mockups, and testing boosting lead generation.- Produced promotional videos utilizing video editing skills increasing YouTube subscribers.

Lake Bluff, Illinois, United States

- Analyzed sales data and metrics to generate comprehensive reports, providing valuable insights for strategic decision-making. Managed invoicing, travel scheduling, and expense reporting processes efficiently, ensuring streamlined operations and customer satisfaction.

Libertyville, Illinois, United States

During my involvement in a cultural exchange/student program, I delivered exceptional childcare services while simultaneously honing my abilities in time management, working in a multilingual setting, handling stressful situations under pressure, and effectively multitasking.This experience significantly improved my interpersonal skills and cultural sensitivity, allowing me to connect with people from various linguistic and cultural backgrounds. Furthermore, it not only enriched my professional capabilities, but also made me a well-rounded person capable of thriving in diverse and challenging situations.

Bucaramanga, Santander, Colombia

- Identified and pursued potential customers through proactive search strategies as an Account Manager in an agency.- Conducted effective prospecting and cold calling efforts to generate leads and expand client base.- Initiated and maintained client communications, ensuring effective engagement and satisfaction.- Developed accurate and compelling quotes to present to clients, aligning with their specific needs.- Skillfully negotiated campaign details with clients and external media partners, fostering successful collaborations.- Monitored and tracked campaign performance, evaluating effectiveness and implementing future enhancements as needed.

Bucaramanga, Santander, Colombia

- Developed and managed the XIII and VII International Congress of Marketing and Advertising, focusing on the theme of Web 3.0 - social and technological revolution.- Oversaw all aspects of event planning, including venue selection, logistics management, and budgeting, ensuring successful execution of the congress.- Conducted extensive research and search for industry-leading speakers to participate in the congress, ensuring high-quality content and diverse perspectives.- Effectively coordinated and managed hotels and flight arrangements for the speakers, ensuring seamless travel logistics and optimal cost efficiency.- Actively sought potential sponsors to secure funding and support for the event, managing sponsorship agreements and cultivating strong partnerships.- Collaborated with marketing and creative teams to create compelling event campaigns that effectively communicated the congress's value proposition.- Represented the organizing team as a leader, providing guidance and support to team members throughout the event planning and execution process.

Bucaramanga, Santander, Colombia

- Created engaging content and executed posting strategies across various social media platforms, including Facebook, Instagram, and Twitter.- Managed social media campaign for Premios Elite (elite awards)- Proactively responded to messages, engaged with potential event participants, and conducted outreach activities.- Conducted targeted searches on social media platforms to identify and engage with potential participants for the event.- Monitored website traffic and performance using Google Analytics, deriving insights to optimize marketing efforts for the event.

Bucaramanga, Santander, Colombia

- Utilized excellent customer service skills to provide a positive and personalized experience for customers, assisting them in selecting clothes and offering product recommendations.- Proactively engaged in cold calling to inform customers about promotions, driving sales and increasing customer engagement.- Arranged and maintained visually appealing displays to showcase the latest collections, ensuring a visually captivating shopping environment that aligned with brand standards.- Ensured clothes were neatly organized and properly stocked on shelves, creating an inviting and organized shopping experience.- Managed stock inventory, replenishing items and organizing merchandise to ensure optimal availability and visual presentation.- Demonstrated exceptional efficiency and accuracy in inventory tasks, surpassing average employee performance levels.